Michael
Machingauta
Experienced Server bringing enthusiasm,
Enthusiastic Wine Steward with six years of
experience dedicated to enriching customer
experiences through tailored wine selections
and exceptional service. Proficient in hosting
tastings and managing inventory effectively
to drive sales. Looking to apply my wine
knowledge and customer engagement skills
in a vibrant team environment, ensuring
memorable experiences for every guest
Highlights
Works well under pressure
Exceptional interpersonal skills
Trained in liquor, wine, and food service
Master of sales techniques
Highly responsible and reliable
Food Ingredients expert
Experience
Viking Neptune Oceans Cruise Lines
06/11/23 to 23/05/24
Assisted customers in selecting wines that
matched their preferences and dining experiences,
enhancing overall satisfaction
Managed wine inventory and ensured product
availability, maintaining a well- organize and
appealing display.
Conducted wine tastings and educational sessions, fostering a deeper understanding of wine varieties and pairings
Collaborated with distributors to coordinated
promotions and special events, driving sales
growth.
Maintained a clean and inviting environment in
the wine department, ensuring compliance with
safety and health standards
Viking Sea Ocean Cruise Lines
13/07/24 to 26/01/25
Responsible for the entire wine program, sales,
inventory and proper requisition procedure
Selling and promoting beverages during meal
hours in main dining areas and provide overall
beverages services
Purchase local wines to serve on board and
keeping within budget
Conducting detailed informative wine tastings
Ensures that the working area and station is
stocked with ”mise-en-place” and kept neat
Delivered high-quality service by offering
insightfull wine selection tailored to customer
tastes and preferences
Contact
E mail : *********@*****.***
Address: 1565 parktown waterfalls Harare
Interest
cooking
surfing
public speaking
Education
Cape wine Academy Certificate
Level 2 equavalent to WSET 2
South African Brandy Certificate
Level 2
Currently studying WSET 3