Customer Service Crew Member
Resume:
Nakiyah Bradley
Rolling Meadows, Illinois *****, United States
**********@*****.***
Motivated and dependable crew member with experience in fast-paced customer service environments.
Skilled in managing customer interactions, handling high-volume of people, and ensuring operational
efficiency.
Skills
¢ Customer service
Communication Skills
Multitasking
Problem-Solving
Teamwork
Work Experience
TSO Transportation Security Officer Chicago, IL September 2022
e Conducted pat-downs, metal detector checks, and x-ray scans in a timely manner.
e Performed security screenings of passengers and their carry-on items to detect prohibited items.
e Maintained knowledge of current aviation security standards and best practices.
e Participated in regular drills designed to test preparedness levels for potential threats.
e Performed ETD verifications on the checkpoint
Crew Member McDonald’s Rolling Meadows, IL February 2022-July 2022
e Interacted with customers to take orders, prepare, and serve food.
e Provided excellent customer service by addressing inquiries and resolving issues promptly.
e Ensured food preparation met quality and safety standards.
Crew Member Pumpkins Place Maywood, IL August 2020-January 2022
e Delivered quality service, ensuring customer satisfaction and repeat business.
e Assisted with operational tasks, including inventory management.
e Managed high-volume customer orders and phone inquiries efficiently.
Education
Rolling Meadows High School Rolling Meadows, IL United States June 2022
References upon request
Contact this candidate