LISA TALLEY
*********@*****.*** 210-***-**** San Antonio, TX 78213
Summary
Dedicated professional with expertise in customer service, adept at multitasking and effective time management.
Committed to delivering exceptional customer experiences that foster loyalty and satisfaction.
Skills
‘© Customer service and support © Effective communication skills
© Employee training and development ‘© Client relationship management
© Team leadership © Problem solving
Experience
Moms House Cleaning San Antonio, _* Developed marketing strategies that increased brand visibility and
Texas customer engagement.
Small Business Owner ‘© Maintained financial records and tracked operational expenses to ensure
0212002 - Current budget compliance.
* Established customer service protocols, enhancing client satisfaction and
retention rates.
© Coordinated vendor relationships for timely procurement of supplies and
‘© Implemented training programs that improved employee skills and
performance standards.
© Managed daily business operations, including hiring and staff training
initiatives.
©. Ensured compliance with local, state, and federal regulations throughout
operations.
‘© Negotiated with vendors to achieve optimal pricing, boosting profit
margins significantly.
Education and Training
LEE High School San Antonio
High School Diploma
05/1982