Customer Interaction Service
Resume:
PROFESSIONAL SUMMARY
Experienced professional with strong attention to detail, problem-
solving skills, and a background in team collaboration and customer interaction. Proven ability to adapt to dynamic environments, manage time effectively, and contribute to operational efficiency. Eager to leverage expertise and skills to excel in the Desired Job Title role while supporting organizational goals.
EXPERIENCE
Amazon Air Associate
January 2020 - February 2025 Amazon
Rigging Supervisor
April 2018 - November 2020 West Marine, Newport Beach, CA Certified Marine Rigger
April 2019 - November 2020 West Marine, Newport beach, California self employed
March 2013 - April 2019 Kirk's Dive Service, Long Beach, California
• Loading and Unloading packages from planes to container/trucks
• Efficiently loading 24,000 lbs a shift.
• Works well with other employee's
• Participated in team meetings, providing insights to improve operations. Maintained professional, positive attitude, contributing to productive work environment.
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Implemented preventive maintenance schedules regularly for all tools used in rigging activities.
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Managed inventory levels for all equipment related to rigging operations, ordering supplies as needed.
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Provided training for new hires on proper rigging techniques and safety procedures.
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Trained new employees on proper rigging techniques according to company standards.
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Swaging and pressing stainless steel wire to product new sailboat standing rigging, anything onboard that requires a swag or press.
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Providing information to customers on sailboat and powerboat accessories.
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CONTACT
*.****.*******@***.***
Denton, texas 76209
SKILLS
• Attention to detail
• Time management
• Problem-solving
• Customer service
• Customer interaction
• Adaptability and flexibility
• Team collaboration
• Courteous and professional
JAMES KIRK BERNARD
Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
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• Responded quickly to meet customer needs and resolve problems.
• Provided efficient and courteous service to customers at all times.
• Performed general maintenance and repair.
• Monthly hull cleaning service and biannual zinc replacement. EDUCATION
Associate in Arts (A.A.) in Biological Science
2018
Long Beach City College, Long Beach CA
GPA 3.94
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