High School Data Entry

JHALEN

RAGLAND

**** **** **** *****

Atlanta, Georgia 30314

470-***-****

*******@*****.***

Objective

Dedicated and customer-focused professional with experience providing exceptional client support across healthcare and administrative roles. Skilled in resolving customer concerns and ensuring customer satisfaction.

EXPERIENCE

Hallmark Home Care, Locust Grove — Lead Caregiver

Feb 2024- PRESENT

Manage client interactions and ensure the highest level of customer satisfaction through clear communication and problem resolution. Handle inbound and outbound calls regarding client care, appointment scheduling and service inquiries. Maintain accurate data entry of patient records and client interactions using digital record keeping systems. Provide manager feedback on staff performance, educational needs, and workflow status. Adhere to professional standards, follow policies, and procedures and abide by federal, state, and local requirements. EDUCATION

Riverdale High School, Riverdale, GA — High School Diploma August 2012 - May 2016

United Education Institution, Morrow, Ga — Dental

Assistant certification

January 2023 - October 2023

Leadership

Successfully led a team to exceed goals while maintaining excellent customer satisfaction scores.

References

Available upon request

SKILLS

Exceptional customer service

Strong clear and effective

communication

Problem solving

Computer skills (60 wpm)

Technical savvy

Proficient with MS office

Critical Thinking

Knowledge of Epic

Detail oriented

Team collaboration and

Multitasking abilities

.

Contact this candidate