Customer Service High School

Mi’Liyah Smalley

***** ***** ****** **

Coon Rapids, MN 55433

(612) 364-622

A motivated high school senior graduating early with honors, I am seeking a position that leverages my extensive experience in customer service and child development, aligning closely with my future career aspirations.

Work Experience

Urban Air Coon Rapids, MN Oct. 2021 - Present

Cafe/Courts staff/Party Host

-Lead teams and managed operations in the cafe and on courts

- Provide excellent customer service to children and their families

- Receive frequent compliments from the general manager for outstanding performance

- Develop strong leadership and communication skills Goodwill Coon Rapids, MN July 2024 - Sept. 2024

Sales Associate

- Assisted customers with purchases and inquiries

- Maintained store cleanliness and organization

- Handled cash transactions and operated the cash register Home Depot Blaine, MN Mar. 2024 - June 2024

Temporary Cashier Position

- Provided customer service and assistance

- Supported team members in daily operations

Education

Coon Rapids High School Coon Rapids, MN Diploma June 2025 Graduating early with honors

Skills

- CPR Certified and First Aide

- Strong Child Development Education and Experience

- Honors Internship Program

- Leadership and Team Management

- Excellent Customer Service

- Strong Communication Skills

- - Problem-Solving

- Time Management

- Adaptability

- Retail Sales

-Pca/Cfss certified

Mi’Liyah Smalley

10540 Unity Street NW

Coon Rapids, MN 55433

612-***-****

****.******@*****.***

REFERENCES

● Benyah Ward 612-***-****

Co-worker

Urban Air

10 Coon Rapids Boulevard

Coon rapids 55448

● Rachel Grabor 612-***-****

General Manager

Urban Air

10 Coon Rapids Boulevard

Coon rapids 55448

● Tacoria Bridges 612-***-****

Family friend

Address unavailable

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