Michael Forbes
Lot ** Newland Road
Portmore, St. Catherine, Jamaica
****************@*****.***
Objective
Motivated and friendly individual with almost 3 years of customer service experience, seeking a position. To use my communication and problem-solving skills to provide excellent service and contribute to the team’s success. Work Experience
Customer Service Representative – Ibex Global and Arise Carnival and Arise Agero Dates Worked (October 3, 2023 – November 5, 2024)
● Assisted customers with inquiries and complaints in a professional manner
● Managed transactions and ensured customer satisfaction
● Worked in a fast-paced environment, handling multiple tasks efficiently Arise Agero and Carnival
Dates Worked ( July 6, 2024 — August 3, 2025)
Education
Bridgeport High School – High School Diploma
CXC passed are : English Language, Mathematics, Integrated Science, Human and social Biology, Information Technology
Graduation Year 2020
Skills
● Excellent communication and listening skills
● Problem-solving and conflict resolution
● Ability to work in a team and handle pressure
● Basic computer and Microsoft Office skills