Customer Service Project Manager

ORSOLYA LAKE ********@*****.*** / 862-***-****

Experienced office manager/ customer service/ sales

SUMMARY Driven professional with broad organizing, sales and customer service skill set. 4+ years experience in retail marketing & design. Diligent, energetic and detail oriented, capable of handling complex responsibilities. Expert in problem solving and analytical skills. Management and organizational abilities. Strong desire to learn new/ latest developments in the field.

LANGUAGES Fluent in English and Hungarian. Understands some German.

SKILLS - Outstanding sales, customer service, project management

- Excellent presentation / written and verbal communication

- Great attention to details

- Fast pace /multitasking

- Good computer skills

- Superior interpersonal relationship building

- Work independently or within a team

- Strong follow through mentality, Excellent work ethics

CAREER DEVELOPMENT

2007- to present Lake Superior LLC., High Bridge, NJ

Project Manager / Executive Assistant

Administrative assistant to the owner and lead contractor. Handling kitchen & bathroom renovation schedules, manage projects from need assessment thru finish. Organize meeting schedules for executive and prepare contract documents.

2005-2007 Jarmel Kizel Architects and Engineers Inc., Livingston, NJ

Consultant / Assistant Interior Designer

Worked directly with commercial clients space planning and leading projects. Specifying products, preparing interior design drawings and presentation materials. Keeping up vendor relationships.

2002-2005 Kitchens Unique by Lois Inc., Chester, NJ

Kitchen Designer

Managed residential additions/ renovations. Prepared designs and aided homeowners in decision making. Navigated estimates thru pricing final contracts. Coordinated subcontractors, and created/ adjusted drawings by hand. Follow up and costumer service thru construction.

2000-2002 Vector Marketing Corp., Fort Worth, TX

Sales Associate

Sold CATCO products (world class quality kitchen cutlery) to support my education expenses at Texas Christian University. Direct sales.

SPORT/ Fencing - Member of the State Champion Junior Team- Hungary

AWARDS Tennis - Co-captain of Women of Central Jersey B league Team- NJ

Yoga - 15 years experience

VOLUNTEERING 2016- to present

USA Swimming certified Stroke/ Turn Official, Starter & Referee, as well as Meet Referee. Manage and run USA Swimming and YMCA swim meets.

2010- to present

Parent volunteer to support the Hungarian Scout Association in Exteris

EDUCATION 1996 Graduated High School in Budapest, Hungary

2002 Graduated Bachelor of Science at Texas Christian University, Fort Worth, TX

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