Linux, Network, and Cloud Engineer

Richard Smith

Seattle, WA *******.*.*****@******.** 480-***-**** in/richard-smith-ops

SUMMARY

Network and Linux Engineer with over 10 years of experience supporting enterprise networking environments.

Army Veteran: strong communicator and team player with proven critical thinking and problem-solving skills.

Extensive hands-on background with Cisco routers/switches, BGP, OSPF, EIGRP, and Linux system administration.

Proficient in network monitoring, troubleshooting, and ensuring uptime across hybrid environments.

Skilled in Active Directory, VPNs, VLAN configuration, subnetting, and system diagnostics using tools such as Wireshark, Nmap, and iPerf.

SKILLS

Cisco IOS, Routers, Switches, Firewalls, BGP, OSPF, EIGRP, TCP/IP, DNS, DHCP, VLANs, Subnetting Linux (Red Hat, Debian), Windows Server, Active Directory, MacOS, iOS, Azure VMs Wireshark, Nmap, iPerf, packet tracing, uptime analysis, Bash, PowerShell, KVM, VirtualBox VPNs, SSH, Network Access Control, Firewall rules

EXPERIENCE

Technical Support Engineer

Synology Apr 2024 – Mar 2025, Bellevue, WA

•Provided support for NAS systems, VPNs, and SMB network storage solutions.

•Assisted users in resolving cross-platform issues involving Linux, Windows, and Mac OS.

•Secured network configurations and advised on DDNS, VPN setup, and file restoration.

•Linux, Cisco IOS and Windows system imaging. Verified infrastructure readiness, resolved connectivity issues, and documented configurations for repeatable deployments.

Hardware Lab and Datacenter Technician

UST Jan 2024 – Mar 2024, Redmond, WA

•Performed Linux OS installs and network troubleshooting in a lab setting.

•Configured hardware and supported physical infrastructure setup.

•Verified connectivity and logged baseline results to support hardware validation and handoff.

Azure Networking Support Engineer

LTIMindtree Jan 2018 – May 2023, Seattle, WA

•Designed and deployed Azure network environments via Powershell, ARM templates, and Azure Portal, Terraform, and Ansible.

•Resolved Azure networking issues including BGP routing, VPN tunnel failures, and NSG misconfigurations.

•Used Wireshark, iPerf, and Nmap to troubleshoot connectivity and latency problems.

•Advised clients on secure network architecture using firewalls and custom routing configurations.

NOC Technician

Various Employers 2010–2017

•Monitored and maintained network and server uptime for enterprise environments.

•Configured Cisco routers, switches, and firewalls; provided troubleshooting during off-hours support windows.

•Administered Active Directory accounts and supported infrastructure patching operations.

Military Service

U.S. Army Dec 1995 - Dec 1999

CERTIFICATIONS

Cisco Certified Network Associate

AZ-900: Azure Fundamentals

AZ-700: Azure Network Engineer Associate (renewing)

AZ-104: Azure Administrator Associate (renewing)

Contact this candidate