Patient Care Customer Service

SHELLEY ROBINSON

Objective

To fully utilize my phlebotomy skills and experience in venipuncture techniques by providing optimal patient care for a team-oriented medical facility.

Experience

01/19/2022 – 06/10/2022

COVID Tester

Covid tester;

Application/Reading of tests;

Disposal of biohazardous material;

Patient notification of results;

HIPPA knowledge;

PPE Application;

11/2016 – 01/2021

Healthcare IT Leaders

Ccare

925 N. Point Parkway, Suite 425 Alpharetta, GA 30005

7130 N. Millbrook Fresno, CA 93720

Phlebotomist

Venipuncture;

Recording, labeling and registering blood samples and storing it in the correct environment;

Reading reports, and updating patient records;

Reassuring and calming patients who might be nervous or scared during the process;

Maintain and organized and sanitized work station based on California State health and safety regulations; and

Keeping track of blood samples and results returned after testing.

09/2014 – 06/2015

Scott Pollock

Tulare, CA 93274 Deceased

Caregiver

Domestic services, including:

Companionship;

Meal preparation;

Laundry;

Errands;

Transportation to medical appointments;

House cleaning and sanitizing; and

Bladder care.

10/2006 – 05/2012

Sierra View Animal Hospital

93 E. Sierra Avenue Fresno, CA 93710

Receptionist

Customer service;

Answering phones;

Scheduling appointments;

Pet care counseling;

Filling prescriptions;

Accounts payables and receivables;

Stocking, Merchandising, Purchasing and Inventory control; and

Alpha/Numeric filing.

Education

College

Skills and Qualifications

California Institute of Medical Science

10/2015 – 01/2016

Certified Phlebotomy Technician I - #CPT 01003839

*CPR Certified *Organized

*Reliable

*Venipuncture *Strong work ethic

*Capillary puncture *Empathetic

*Team player

*HIPPA knowledge

*CLIA knowledge

References

References available upon request.

Contact this candidate