Fine Dining/Tourism management

Marten Maxwell

**** *** *** ****. *** **** • Honolulu, HI 96815

808-***-**** • ******.*******@*****.***

Education University of Salzburg Salzburg, Austria Sept 2014 – April 2015

Innovation & Tourism Management

Bridgeway Academy Catasauqua,PA

July 2007 - June 2011

High School Diploma

Experience Wolfgang’s Steak House, Waikiki, HI Oct. 2024 - Present Fine Dining Server

• Provide exceptional service in a high-end, fine dining steakhouse

• Ensure an elevated guest experience

• Demonstrate expertise in menu knowledge, wine pairing, and upselling premium cuts of steak and exclusive dishes

• Maintain a professional and refined demeanor while multitasking in a fast-paced environment

• Collaborate with kitchen & management teams to exceed guest expectations & fulfill special requests

• Work as a dual pair front and back system per table PESCA, Waikiki, HI July 2024 - Oct. 2024

Fine Dining Server

• Create a memorable fine dining experience for our guests at an upscale restaurant

• Working as a dual pair front and back system per table

• Extensive wine knowledge

• Educated fish salesman, maintain thorough knowledge of the menu and daily specials

• Table maintenance and awareness of customer needs

• Time management to ensure the highest quality service possible Outrigger Canoe Club, Honolulu, HI Nov. 2023 – July 2024 Server

• Upsell wine and champagne bottles

• Rotating seasonal menu and chef specials, must stay up to date on the food and beverage menu

• Provide great service and maintain genuine relationships with the members and their guests

• Provide excellent time management skills and multi-task efficiently

• Provide strong communication skills with staff and members Café Del Europa Vienna, Austria March 2022 – Feb 2023 Server

• High volume, fast paced restaurant/cafe in the Vienna City Center

• Responsible for independently managing my own server section averaging 16 tables

• Proficient multi-tasker while providing efficient and friendly service

• Maintain server side stations by re-stocking inventory

• Accurately enter orders into POS, provide recommendations to customers and upsell products

• Knowledge of wine and champagne

Café Weinwurm Vienna, Austria June 2021 – March 2022 Server

• High volume, fast paced restaurant/cafe in Vienna City Center

• Responsible for independently managing my own server section averaging 16 tables

• Accumulate daily revenues of minimum $2000/shift

• Accurately enter orders into POS, provide recommendations to customers and upsell products Augenweide Vienna, Austria April 2020 – May 2021

Server, Steak Restaurant

• Provide extraordinary culinary experience with several course meal and high class service

• Aperitif/Wine/Champagne service

• Plates are bussed and tables restocked for the next course

• Great communication with the kitchen to coordinate perfect timing between courses

• Process payments, strong mathematical skills for quick cash payment Segafredo am Graben Vienna, Austria Dec 2018 – Feb 2020 Server

• High volume, fast paced restaurant/cafe in the Vienna City Center

• Stock server stations for all needs to ensure a smooth and efficient shift

• Provide recommendations to customers and upsell aperitif/wine/champagne

• Proficient multi-tasker while providing efficient and friendly service Die Wienerin Vienna, Austria Jan 2018 – Nov 2018

Server/Bartender

• Teamwork to ensure customer satisfaction and quality service

• Prepare beverage orders

• Stocking and inventory

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