Job Ready Adaptable Soft Skills
Natalie S Wilder
Professional Summary
Experienced and adaptable professional with over 30 years of cross-industry experience, including warehouse operations, customer service, and peer support. I am currently serving as a Peer Support Specialist while pursuing an Associate of Science in Substance Abuse Counseling. I am skilled in communication, documentation, client advocacy, and a variety of digital platforms.
Experience
June 2025 – Present
Peer Support Specialist State of Maryland County Health Department
Facilitate peer support groups and promote self-advocacy in recovery
Collaborate with healthcare professionals and connect clients with resources
Assist with recovery planning and document client progress
Maintain accurate records and promote wellness strategies
June 2024 - December 2024
Picker Ingram Books Content
Picked book orders for libraries and businesses
Organized and loaded carts for packing and distribution
July 2020 - May 2024
Warehouse Associate Amazon Distribution Warehouse
Operated order picker and pallet jack to move inventory
Scanned, stowed, and sorted packages for shipment
Unloaded trucks and maintained stock organization
Education
August 2002 - June 2006
BS Networking & Communications Mgmt.
DeVry University
Skills
Conflict Resolution
Remote Customer Support
Working across multiple platforms
Organization & time management
Interests
Innovation
Sales
Technology
Communication
Contact
11 W Baltimore Street #808
Hagerstown, MD 21740
*********@*****.***