Pamela Sosa
****.******@*******.***
PAMELA SOSA, CPP, SPHR
PROFESSIONAL EXPERIENCE
Alkegen – Irving, TX September 2024 –
Payroll Manager
Manage Global Payroll for 9,000 Employee
Manage LATAM, APAC, EMEA, NAM
Oversee the Global payroll function, ensure payroll and Tax Compliant
Manage Payroll Vendor Relationships
US - Register State Tax, State Unemployment Tax Accounts
Audit Payrolls and Payroll Report
Expats Reporting and Wage Reporting
Processed Tax Adjustments
Workday System Testing
Team Review
Partner with HRBP, HRIS and Accounting
ProFrac Holdings – Cisco, TX March 2023 – September 2024
Payroll Manager
Manage Bi-Weekly Payroll for 3900 Employees
Register State Tax, State Unemployment Tax Accounts
Manual Payroll Edits in Workday
Audit Payrolls and Payroll Reports
Processed Manual Payments
Monitored Payroll Email mailbox to ensure issues were processed timely
Processed Tax Adjustments
System Testing
Implemented Workday HCM/Pay from ADP System for 2300 Employees
Set up new Earning and Deduction Codes in Workday
Team Review
Pay Uploads
Money Movement – ADP
New local and state registration tax withholding
New SUI registration
Working in ADP Smart Compliance
Flowserve- Irving, TX January 2020 – March 2023
Payroll Manager
Process Bi-Weekly Payroll for 7518 Employees- Union and Non-Union
Oversaw payroll team of three
Created Custom ADP Reports
Audit Payrolls and Payroll Reports
Processed Manual Payments
Monitored Payroll Email mailbox to ensure issues were processed timely
Handle escalated payroll issue
Processed Tax Adjustments
Set up new Earnings and Deduction Coded in ADP
Team Review
Pay Uploads
Bank Reconciliation
Run Daily HR interface from Oracle to ADP Workforce Now
Platforms used: ADP Workforce Now, Oracle HR, Kronos, ASKHR Case Management System
Sally Beauty – Denton, TX December 2017 – December 2019
Payroll Supervisor
Supervised team of 6 Payroll Specialist 2 Garnishment Specialist processed Weekly, Bi-weekly, and Commission payroll
Processed payroll in 43 states, Puerto Rico, Canada, and Columbia
Handled payroll uploads into Ceridian, maintained Kronos and Lawson
Audit payroll, processed manual, and tax adjustments
Balanced and reconcile Payroll G/L and Payroll Accruals
Administers payroll pay cards
Processed W2
Report and create payroll reports for uploads and forecasting
Platforms used: Lawson, PeopleSoft 9.1, Kronos
Toyota Motors Corporation North America – Frisco, TX July 2017 – December 2017
Payroll Support Administrator (Contract Assignment)
Responsibility was to provide support to the company staff in all locations
Worked with a third-party payroll vendor to support accurate and timely payroll processing and payment in accordance with wage and hour laws, union agreements, and company policy.
Assist team members with third-party questions and issues related to timekeeping and payroll-related activities.
Set up new users for Salesforce for HR and Payroll User
The administrator will follow prescribed SOPs and utilize a case management system for all actions. This will require research in multiple systems, some decision-making, and judgment.
Platforms used: Workday HCM, ADP Workforce, PeopleSoft 9.1, Kronos
Falcon HOLDING – Westlake, TX March 2015 – July 2017
Payroll / Benefits Supervisor
Supervising 10-person Payroll Team
Processed Payroll using Great Plains Payroll System
Processing all benefits changes
Recruited, on-boarded and trained new employees
Administer benefits for all employees
Pay Benefits Premium maintains benefits changes and set-up
Kemper Corporate – Dallas, TX Nov 2013-March 2015
Payroll Analyst
Processed Bi-Weekly Payroll for 110 in the corporate office
Processed Weekly Payroll for 873 Sales Agents
General Ledger entries for payroll
Handled all Garnishment
Processing payroll using Ultipro platform
Sent ACH files
Positive Pay
Assisted with Customer Service Calls from Employees
ONESOURCE VIRTUAL – Irving, TX Oct 2010 – Nov 2013
Payroll Transition Trainer Lead
Processed, Weekly, Bi-Weekly, Semi-Monthly, Monthly and additional Payrolls using Workday Platform
Interim Transition Specialist Team- responsibilities were to train and assist new OneSource Clients on how to use Workday’s system’s functionalities
Configuration of new Earning, Deduction Codes
Configuration of Benefits Codes and Complex Calculations
Launched WebTime/ETime into Workday for clients requesting this Portion of Payroll Services
First Level of troubleshooting for issues that happen within Workday’s system
Salesforce Administrator
Knowledgeable with Zendesk ticketing system to track response time to clients and to house all communication to Clients
FALCON HOLDING – Westlake, TX Jul 2007 – Oct 2010
Payroll/Tax Specialist
Primary Payroll Specialist Contact for 894 employees for Falcon Holdings Midwest and Aristocrat Divisions within Falcon Holdings Processed Payroll using Great Plains Payroll System
The Backed Payroll Duties for the Falcon Holdings Corporate employees and Southwest Divisions employees, which paid 278 employees
Filed all Taxes, FUTA, SUTA Employment Taxes Local and Year-End tax filing
Recruited onboarding training for new employees
SNELLING CORPORATE OFFICE – Dallas, TX Apr 2007 – Jul 2007
Payroll/Garnishment Specialist
Processed all Garnishment for Corporate and Temporary Employee’s
Processed Corporate Employee’s Weekly Payroll using Ceridian Payroll and HR System
RADIOLOGY ASSOCIATES OF NORTH TEXAS – Fort Worth, TX Aug 2006 – Apr 2007
Human Resource/Payroll Coordinator
Processed payroll for doctors who Owned and Ran the North TX Radiology Association
Processed Hourly and Salary employees that worked for the Association, which were Medical Billers, Scheduler, Sono Technician, Radiology Technician, Staff Accountants, 58 Doctors, and 100 Hourly and Salary Employees using ABRA Payroll System
Filed FUTA, SUTA and Year-End Payroll Taxes
Input of New Hires
Recruiting
Handled all processes of Setting up newly acquired Mississippi States Radiology Center’s Employees, Input of employees, researched what taxes would need to be filed
DDH INVESTMENT – Irving, TX Apr 2004 – Jul 2006
Human Resource, Payroll Manager
Processed Weekly, Bi-weekly, Semi-Monthly, and bonus runs for the North Texas Dealerships 200 employees using AS400o
Filed all Payroll Taxes for North Texas and Houston Dealerships. Filed FUTA, SUTA, Run Year-End and Monthly Worker Compensation Benefits Reports
Handled all Human Resources Responsibilities for the North Texas Division
Recruiting
Benefits and 401k Administrator for North TX and Houston location
Oversaw 401k Audit
Ordered all company supplies for all locations and any GM Corporation Advertisement, found a local company to print Advertisements for a third of the cost than using out-of-state company
Reconciled Employee Receivables and manual payroll Journal Entries
INTERSTATE HOTELS AND RESORTS MANAGEMENT – Irving, TX Oct 1999 – Apr 2004
Payroll Coordinator
Processed Multi-State Managed Payroll for 30,000 employees using ADP PCPW
Processed Weekly and Bi-Weekly Payrolls
Input of any pay changes
Set up employee’s benefits and garnishments
Ran Reports using Report Smith
Provided Payroll Customer Support for employee’s pay questions and concerns
FAUBION ASSOICATES – Dallas, TX Oct 1995 – Oct 1999
Human Resource/Payroll Manager
Processed Weekly payroll for 180 employees using In-House Payroll System
Processed all Company Payroll Taxes
Processed all Garnishments
Oversaw Hiring and screening of new employees
Assisted Company Controller
EDUCATION
AMERICAN PAYROLL ASSOCIATION
Certified Payroll Professional
EL CENTRO COLLEGE
Associate Degree in Accounting
Major: Accounting: Minor: General
Related coursework: Basic Accounting
TEXAS WOMEN’S
Bachelor of Science
Primary: Nursing: Minor: Biology
Related coursework: Natural Science
COMPUTER SKILLS
Smart ERP, Workday, Workday Report Writer, Ceridian, UltiPro, Ceridian Report Writer, Quantum, mPower, Lawson, Salesforce, Issue Track, Report Writer, Abra, Experienced in Excel, Word, PowerPoint, V-LOOK UP, Pivot Tables, QuickBooks, Zendesk, Salesforce, ADP, ADP Reports, PeopleSoft, Kronos, Time Saver, AS400, EDS, SAP