Executive Director Staff Development

Mnqobi Dhlamini

Ocoee, FL *****

407-***-**** ️ ***********@*****.***

EXECUTIVE SUMMARY

Dynamic and mission-driven healthcare executive with over 16 years of progressive leadership experience in clinical operations, strategic planning, and organizational development. Proven track record in driving quality improvement, reducing staff turnover, and fostering a culture of excellence in care delivery. Adept at aligning clinical practices with regulatory standards, optimizing workforce performance, and managing multimillion-dollar budgets. Passionate about building high-performing teams, nurturing talent, and leading transformational change across complex healthcare settings.

CORE COMPETENCIES

Strategic Leadership & Vision Execution, Organizational Development & Culture Building, Clinical Operations Oversight, Regulatory Compliance (State, Federal, Joint Commission), Budget Management & Cost Optimization, Infection Control & Quality Assurance, Cross-Functional Team Leadership, Talent Development & Succession Planning, Stakeholder & Board Engagement, Patient-Centered Program Development, Risk Management & Incident Mitigation, Data-Driven Decision-Making

SELECTED HONORS & RECOGNITION

• Circle of Champions Award (2017): Outstanding Employee of the Year for exemplary leadership and professional dedication

• Distinguished Service Award (2019): Clinical Supervisor of the Year PROFESSIONAL EXPERIENCE

Director of Nursing

Central Florida Communities Winter Park, FL

November 2015 – Present

• Lead a multidisciplinary clinical team across a long-term care facility, overseeing patient outcomes, regulatory compliance, staff development, and infection control protocols.

• Reduced nursing staff turnover through strategic employee engagement, leadership development programs, and cultural transformation initiatives.

• Designed and implemented a leadership coaching model that directly contributed to internal promotions and increased staff retention.

• Oversaw infection prevention strategies and spearheaded quality assurance programs that enhanced resident safety and satisfaction.

• Coordinated interdisciplinary care with physicians, therapists, and family members, ensuring holistic and personalized care delivery.

• Developed and maintained policies in alignment with HIPAA and CMS guidelines, ensuring consistent survey readiness and operational compliance.

• Led facility inspections, audits, and mock surveys to proactively identify areas for improvement.

• Managed a multimillion-dollar operating budget while driving cost-efficiency in staffing, supplies, and care delivery.

Registered Nurse – Cardiac Progressive Care / ICU

The Villages Regional Hospital The Villages, FL

May 2014 – November 2019

• Provided high-acuity care to cardiac patients including telemetry monitoring, IV medication administration, and post-op recovery.

• Played a key role in departmental quality improvement initiatives that supported Joint Commission accreditation.

• Acted as preceptor for new RNs, standardizing clinical competencies and promoting continuous professional development.

Registered Nurse – Critical Care / Medical-Surgical Units AdventHealth Orlando, FL

February 2011 – October 2015

• Delivered direct patient care in a fast-paced acute care environment.

• Advocated for patients' care goals in multidisciplinary rounds and discharge planning.

• Educated patients and families on disease management and post-discharge care to reduce readmissions.

EDUCATION

• Executive Master of Business Administration (MBA) University of Central Florida – Orlando, FL May 2025

• Bachelor of Science in Nursing (BSN)

University of South Florida – Tampa, FL 2021

• Associate of Science in Nursing (ASN)

Valencia College – Orlando, FL 2010

CERTIFICATIONS & TECHNICAL PROFICIENCIES

• Licensed Registered Nurse – Florida

• BLS/ACLS Certified

• Electronic Medical Records (PointClickCare, EPIC)

• Microsoft Office Suite Data Analysis Tools

Contact this candidate