Community Relations A Full-Time

Creative Profile: problem solver, goal oriented with a deep passion for serving others. Computer literate.

Seeking a full-time marketing, community relations or social work position that allows for professional growth, as well as a personal challenge.

Education: University Wisconsin Milwaukee, Milwaukee Wisconsin

Bachelor of Science Degree, December 1998

Major: Social Welfare

Selected Work

Experience:

8/2025 - present The Westerly - Community Relations Manager

Lease up of new senior community in Pewaukee

Initiate admission paperwork for assisted living & memory care

Strong communication skills & strong community relationships

4/2016 - 7/2025 Presbyterian Homes & Services – Regional Marketing Director

Assist in preleasing new senior communities at Dickson Hollow Menomonee Falls, Fairway Knoll Germantown, Towner Crest Oconomowoc Senior Communities until 95% occupancy

Facilitate all details of public events including Grand Opening of new projects, open houses, trade shows and professional networking events

Sales & marketing to prospective residents and surrounding community – outreach

Support all SE WI PHS communities in sales and marketing efforts

All local marketing staff were a dotted line report to me

10/2013-4/2016 Kirkland Crossings – Presbyterian Homes and Services

Pewaukee, WI Housing Counselor

Maintain full occupancy for a 142 unit continuum of care

Community Relations

Conduct tours, complete leases and other admission paperwork

Assist with internal moves

Educate public about community

Other tasks of position listed below

11/2008-2013 Highlands Communities, Inc.

Menomonee Falls, WI Community Outreach Coordinator

Lease & maintain a 97% occupancy rate for a 368 unit senior property

Prelease new construction of senior community in Mequon, WI

Assistant to Vice President/Director of Marketing

Assist in the design & run display and column advertising

Develop Marketing Plan

Create Educational Series

Establish professional relationships in Menomonee Falls, Brookfield, & surrounding communities

Coordinate groundbreaking, grand opening & other public events

Proficient in YARDI database, complete admission paperwork

11/2007-11/2008 Senior Planning Group, Inc. Wauwatosa, WI Social Worker

Assess clients needs in home, assisted living or skilled care setting

Create individual care plans

Work as a single resource for clients and their families

Present seniors with detailed placement options researched specifically to each individual’s care need

Develop networking relationships

5/2001 – 5/2007 Kirkland Crossings – Presbyterian Homes and Services

Pewaukee, WI Housing Counselor

Assist in pre-lease of start-up & maintain census for a 142 unit Senior Community

Establish relationships with contacts, prospects, & professionals

Facilitate open houses, trade shows, & public relations events

Promote community awareness through networking & advertisement

Conduct assessments & complete admission paperwork

Facilitate internal moves through different levels of care

Maintain & operate Marketing Database/Lead tracking system

Provide monthly sales & marketing reports

Support residents & families with such strengths as kindness, patience, excellent listening skills, validation, & facilitating dementia support groups

2/1999 – 5/2001 Congregational Home, Inc.

Brookfield, WI Case Manager

Manage & coordinate services to meet the holistic needs of elderly residents living in an Assisted Living

Provide support, guidance & counseling to residents & families

Assist Marketing Director & Director of Social Services in coordinating both long term & respite admissions, including responding to inquiries, tours & assessments of potential residents

Provide documentation in resident charts/legal files regarding care needs, health changes & behavioral issues

Assess resident’s ongoing status in terms of appropriate placement

Work with residents & family members in problem solving on a one-to-one & group basis, along with other pertinent staff

1/1998 – 8/1998 Luther Manor Home of the Aging

Milwaukee, WI Social Work Internship

Demonstrated ability to adjust to changing circumstances

Used creativity to restart old hobbies with residents

Assessed small caseloads on assisted, skilled, & specialty care units

Prepared quarterly & annual assessment reports

Counseled dementia residents through means of validation

Community Service

Menomonee Falls Senior Enrichment Fair – Committee Member 2010-2014

Various Chamber memberships with community participation 2002-2017

References Available Upon Request

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