Software Support Data Entry

Steven M Florkey Resume

***** ******** **

Lake Forest, CA 92630-5210

949-***-**** (cell)

Goal

Part time income working mostly from home to supplement retirement income; software support, customer service, or data entry; also possible proof reader

Education

A little over three years of college at several schools

Northmont High School, Clayton, OH 1969

Emphasis on math and physical sciences; grammar and writing were also above average

Englewood Junior High, Englewood, OH 1965

Included one semester of typing on manual typewriters with blank keys; when programming many years later this skill returned quickly

Experience

NextGen Healthcare, Irvine, CA 2002-2021

Software Support: Answer customer questions submitted electronically or by phone; repair data as needed; help newer support techs; program in a proprietary BASIC dialect and MySQL

Best Software, Irvine, CA 1990-2000

Developer Support: Help licensed programmers understand Best Software programs; lead an annual class on Best Software standards to qualify them for licensing; design and administer a test at the end of class; program in the ProvideX dialect of BASIC

Software Support: Answer questions about general accounting software; read BBx programs

Marriner Software, Laguna Beach, CA 1989-1990

Programmer: Help develop The Retail Navigator in the DataFlex 4GL

Sorbus, Dayton, OH; Tampa, FL

Repair a variety of computer hardware from punched card machines through IBM mainframes; a class on a mini-computer system included a week of BASIC programming; another class included two days of assembly programming

Contact this candidate