Front-End Ux Design

ALEX PANTALER

****.***@*****.*** 917-***-**** linkedin.com/in/ux-maestro New York

PROFESSIONAL SUMMARY

Accomplished Design Leader with over 25 years of proven expertise in UX strategy, digital innovation, and front-end development across banking, fintech, and media sectors. Known for driving enterprise-level digital transformations, enhancing user experiences, and leading cross-functional teams to deliver measurable business results. Adept at building scalable design systems, fostering accessibility (ADA/WCAG), and mentoring teams to elevate performance and innovation.

CORE COMPETENCIES

Hands-on UX Strategy & Product Design

Leadership

Human-Centered & Service Design

Cross-Functional Team Leadership &

Mentoring

User Research & Journey Mapping

Information Architecture & Wireframing

Enterprise & Platform Design Systems

Agile & Iterative Development

Digital Transformation & Innovation

Design Operations & Governance

Front-End Development Oversight

Mobile-First & Responsive Design

Regulatory & Risk-Aware Design

PROJECTS

AIG.com · ATT.com · Bank of America · CableVision · Citi · Comics.com · DailyFX.com · Dilbert.com · Discover.com · DoubleClick.net · KrausUSA.com · FXCM.com · IBM.com · LensCrafters.com · LowestLoan.com · Snoopy.com · Scholastic.com · Toshiba.com · WhiteHouse.gov, and many others.

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PROFESSIONAL EXPERIENCE

Senior Vice President, UX Lead

Citi – New York, NY 12/2023 – Present

● Spearheading UX strategy and delivery for Citi’s next-gen institutional banking platforms, integrating CRM and capital markets deal management into a cohesive, banker-centric digital workstation. Result: 75% decrease in task completion time.

● Appointed Northeast UX Captain, representing the region in global UX leadership forums and driving alignment on design standards, culture, and strategic initiatives across business lines.

● Designing and implementing UX for a federated deal ecosystem platform, streamlining origination, syndication, execution, and reporting under a unified experience framework.

● Leading an enterprise-wide UX transformation initiative, applying a mobile-first, component-driven design system tailored for high-complexity internal workflows.

● Partnering with technology, business, and compliance leads to ensure human-centered design across AML, KYC, and sanctions workflows—balancing usability, regulatory clarity, and operational scale.

● Driving scalable research operations to identify user pain points across global banking teams—informing backlog prioritization and innovation initiatives.

● Championing ADA/WCAG accessibility across platforms and workflows, ensuring inclusive design from early concepts through front-end build.

● Built and scaled a UX design system based on tokenized components and standardized patterns, accelerating time-to-market and improving design quality across squads.

● Managing and mentoring a hybrid team of designers, researchers, and developers, instilling product thinking, design rigor, and stakeholder partnership as core capabilities.

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Vice President, UX/UI Lead, Front-end Development

Bank of America – New York, NY 12/2018 – 12/2023

Recipient of Recognition Award for UX/UI of Deal Central platform;

2nd place finalist of CodeWeek’22 Competition;

3rd place finalist of CodeWeek’18 Competition;

● Developed and executed the UX strategy for Global Capital Markets Technologies, leading a cross-functional team to deliver scalable, intuitive solutions and consistent user experiences across new and legacy platforms.

● Owned the end-to-end product design process—including research, ideation, prototyping, testing, and high-fidelity delivery—while mentoring engineers, ensuring ADA compliance, and building a unified design system.

● Collaborated closely with stakeholders to align business goals and technical constraints, advocated for human-centered design, and drove strategic transformation through continuous user research and experience enhancements. PRIOR EXPERIENCE

Director, UX/UI – Virtual Facility, Inc., NY 2017-2018 Led the end-to-end UX/UI design and front-end development of a mission-critical, AI-powered SaaS platform for NYU and Columbia University Medical Centers, transforming complex requirements into a modern, user-centric, and responsive web application while establishing design standards and best practices in an Agile, startup environment. UX/UI Lead – FXCM, NY 2008–2016

Oversaw the end-to-end UX design, information architecture, and UI development for Trading Station’s award-winning FOREX trading platform and financial content portal, leading and mentoring a cross-functional team to deliver accessible, cohesive, and innovative desktop and mobile experiences that met business goals, user needs, ADA guidelines, and quality standards. Page 3 of 4

Technical Lead – Magnani Caruso Dutton, NY 2007-2008 Managed the agency’s Development and IT teams, overseeing full project lifecycles, establishing best practices, and leading major initiatives such as the Discover Card website redesign and development projects for clients including AT&T, Capital One, and A&E. Chief Design Officer - NuaSYS, Inc., NY 2004-2007

Designed, planned, and deployed a range of web projects and infrastructure for diverse clients, spanning from static websites to complex e-commerce platforms, content management systems, and community portals.

Consultant – AIG, NJ 2003-2004

Designed and developed a content management solution for AIG’s eBusiness division as a consultant.

Chief Technology Advisor – 123Greetings.com, NY 2000-2003 As a key executive and lead developer at one of the top three e-greetings portals, ranked 15th among Shopping Sites by Mediametrix, I was responsible for all aspects of site UI, development, management, and infrastructure.

Chief Technology Advisor - LowestLoan.com, NY

1999-2000

As a key executive at an internet start-up founded by Carl Icahn, I led the research, design, and deployment of enterprise-wide IT and e-commerce infrastructure to support the company’s full range of activities following a merger of mortgage lending and technology firms. Webmaster – United Media, NY 1997-1999

Senior Web Developer – Poppe Tyson; Scholastic; Newsport; NY 1995-1997 EDUCATION

B.S. in Informatics, Kyiv State University – Faculty of Cybernetics Page 4 of 4

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