Customer Service Team Member
Resume:
DETAILS
DESTINY
SMITH
Team member
ADDRESS
Bowie, United States, 3400
Elenoir Court, 20716
PHONE
*************@*****.***
SKILLS
Customer service skills
Teamwork &
Communication
Organization & Efficiency
Dependability
Technical or Restaurant-
Specific
SUMMARY
I am an experienced and dependable team member with a strong background in customer service, including work as a host at Olive Garden. Known for creating a warm and welcoming environment, managing seating efficiently, and supporting smooth front house operations. I
consistently greeted guests with professionalism and hospitality, maintained accurate waitlists, and
communicated effectively with servers to ensure excellent dining experiences.
Grounded in Christian values taught through school such as integrity, humility, and servant leadership. I bring a positive attitude, strong work ethic, and a genuine respect for others to every role. I strive to serve others with kindness, patience, and a team-first mindset.
Specialty Skills:
Guest greeting & seating management (Olive Garden) Customer service & hospitality
Clear communication & teamwork
Multitasking & time management
Cleanliness & organization
Conflict resolution with empathy
Christian-based principles: honesty, responsibility, compassion, service to others.
EXPERIENCE
Student Aide, Prince George's County
Summer Youth Enrichment Program
Washingt
on, DC
Jun 2024-Jul 2024
ACHIEVEMENTS
I won a Scholarship to PGCAC from the Delta Sigma Theta Sorority, Inc. scholarship foundation.
I graduated my online high school- Ignite Christian Academy with honors in math and English.
HOBBIES AND INTEREST
Hairstyling and glam/cosmetics
Participated in developing airplane models, both digital and handmade models. Completed S.T.E.A.M. curriculum assignments individually and on a team. Learned about Aviation Careers. Completed an in person flight challenge by flying in the aircraft.
Host, Olive Garden Bowie, MD
Oct 2024-Jul 2025
I consistently delivered exceptional guest experiences by creating a warm and welcoming atmosphere from
the moment guests arrived.
I efficiently managed waitlists, optimized table seating to ensure smooth front house operations, and
maintained clear communication with servers and
kitchen staff to reduce wait times and enhance guest satisfaction.
Known for my friendly attitude, professionalism, and attention to detail, I greeted every guest with genuine hospitality and exhibit Olive Garden’s core values of family, cleanliness, and service.
I handled busy shifts with grace, remained calm under pressure, and quickly resolved any seating issues or guest concerns with empathy and a solution oriented mindset.
EDUCATION
Ignite Christian Academy, Senior, Online Campus
2024 -2025
Clinton Grace Christian School,, Clinton, MD
2021 -2024
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