Customer Service Security Officer
Resume:
Keithan Perdue Jr
Dallas, TX *****
****@******.***
Work Experience
Security Officer
Tactical Protection Services-Dallas, TX
September 2024 to Present
Security Officer
Allied Universal-Irving, TX
October 2023 to December 2025
• Patrolled assigned areas to ensure the safety and security of premises, personnel, and visitors
• Monitored surveillance cameras and alarm systems to detect any suspicious activity or potential threats
• Responded promptly to incidents, emergencies, and alarms, taking appropriate action as necessary
• Maintained accurate records of daily activities including incident reports, shift logs, and visitor logs
• Collaborated with law enforcement agencies during investigations or incidents requiring their assistance
• Performed regular checks on fire extinguishers, emergency exits, and other safety equipment to ensure they were in proper working condition
• Provided excellent customer service by assisting visitors with directions or information about the facility's policies and procedures
Cashier/Customer Service
Murphy USA-Lancaster, TX
March 2022 to December 2023
• Provided exceptional customer service to all gas station customers, ensuring a positive experience
• Collaborated with vendors for product deliveries ensuring accuracy of orders received
• Conducted regular inspections of equipment such as fuel pumps, air compressors, car wash systems etc., reporting any malfunctions or maintenance needs promptly
• Resolved discrepancies between actual inventory counts versus system records through thorough investigation
• Maintained clean restroom facilities for customers' comfort by regularly checking and restocking supplies
Education
High school diploma
Lancaster high school-Lancaster, TX
Associate's degree
High school diploma or GED
Skills
• Customer Service (5 years)
• Phone etiquette
• Retail Sales (5 years)
• Report writing
• Technical Proficiency
• Google Suite
• Epic (Less than 1 year)
• Upselling
• Leadership
• Writing skills
• Cash Handling (5 years)
• Remote access software
• Security (2 years)
• Supervising experience
• Patient observation
• Computer literacy
• Personal training
• Fashion retail
• Management
• Anatomy knowledge (1 year)
• Microsoft Word
• Training & development
• Optical experience (10+ years)
• Communication skills
• Loan processing
• Guest services
• Attention to detail
• Computer operation
• Planograms
• Time management
• Surveillance
• LAN
• Organizational skills
• Hospitality
• Cash register
• Computer skills
• Cashiering (5 years)
• Merchandising (5 years)
• Microsoft Excel
Languages
• English
Certifications and Licenses
Guard Card
January 2023 to December 2025
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