Customer Service High School

Experience

Education

References

Language

Expertise

I am 27 years old.

Experience waitress with

2years of providing excellent

customer service,In food

and beverage.am also

willing to learn and

undertaker new challenges.

CAREER OBJECTIVE

************@*****.***

070*******

DIANI SEA RESORT

2021- 2023

DUTIES AND RESPONSIBILITIES

Apprenticeship training in food and beverage.

2017 - 2019

Mombasa,kenya

•Greet and escort customer to their tables creating welcoming and positive first impression.

•Take accurate drinks and food orders.

•Serve Meals promptly and effectively.

•Clearing the stations.

•Maintain cleanliness and organisation in the dinning area.

•Menu knowledge,food and wine pairing.

•Ensure fresh flowers on the tables versel, salt and pepper shakers and correct table number.

•Setting up the table with clean table linen and cutleries .

•serving guest with a friendly and welcoming attitude with a smile on my face.

•polishing cutleries,glassware and flatware.

•communicate order details to the kitchen and bar

accurately.

•providing clear and honest answers to guests question.

•Ensuring positive dining experience that leads to good feedback from the guests to the hotel.

English.

Kiswahili.

Knowledge of safety

regulations

Attention to detail

Fine dining etiquette

Team work

Customer focus

Team management.

problem solving.

VOCATIONAL TRAINING-DIANI SEA

RESORT

KCSE CERTIFICATE

2003 - 2016

HIGH SCHOOL

Available upon

request

waitress

SUNDRA

SANTA

Contact this candidate