Denise Smith
*** **** ******* **** * apt *, Bronx, NY 10467
917-***-**** ******.**********@*****.***
Summary
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
EDUCATION
Center Security Training, Certificate 8Hr/16Hr 12/12/2024 (re-newed)
Monroe College Bronx, New York, Bachelors: Business Administration 6/2009
Safety Facility Services 3/10/2023 – Currently
Security Guard/Concierge
Protect the safety of tenants/personnel, property and company assets.
Handling and reporting incidents.
Handling packages.
EXPERIENCE
Jewish Board/Genesis 1/2021 – 1/2023 Bronx, NY
Housing Specialist
Assisting with housing, for domestic violence clients.
Case notes, phone calls with clients, ACS and Homemakers, assigning Homemakers to Client cases.
Attended (case management) meetings/ran Housing meeting, assisted client with housing
One on one meeting with clients, room checks, billing, sorts (HRA).
North Central Bronx Hospital 9/2006-12/2020 Bronx, NY
Administrative Assistant
Responsible for scheduling 200 venders on different dates of the month.
Set up monthly board meetings.
Keeping minutes for board meetings.
Set up yearly galla events and fund raisers.
Assisted and gave money for holiday events.