Customer Service Care
Resume:
Ancelot Antoine
Lauderdale Lakes, FL *****
*************************@***********.***
Professional Summary
Highly motivated with valuable experience and customer service. Exceptional skills in adapting to multiple working environments. Strong ability to multi-task under pressure and remain attentive to detail. A quick learning, trainable, hard working. Polyglot skills
( English, French, Creole)
Work Experience
Industrial Maintenance Technician
ERMC Aviation LLC-Fort Lauderdale, FL
2024 to Present
Prevention maintenance, floor, sink, light bulb, BHS system, conveyer belt, fixing the belt luggage Manage jam, clean sensor
Customer Care Assistant
ABM aviation-Fort Lauderdale, FL
December 2016 to June 2024
Customer service, ticket counter service, boarding assistance, baggage claim customer service, helping disabled passengers to get to the destination safely and assisting passengers with questions to navigate the airport.
Customer Service
Direct Airline Services-Fort Lauderdale, FL
2015 to 2019
Customer Care Assistant
Providing help to Disable people and Old people, who need assistant to go to the gate and need assistant to go inside the Aircraft
Security officer
Allied Universal Protection
2014 to 2017
Customer service
Observe and Report
Salesman
AMG Motors
2012 to 2014
Customer service, responsible for sales
Education
Boward College
2010 to 2012
HS Diploma
Coral Glades High School
2009 to 2010
Skills
• Organizational skills
• Accounting
• Van driver
• Upselling
• Phone etiquette
• Shuttle driving
• Budgeting
• Word
• Customer Service
• Customer Support
• Box truck
• Excel
• Customer Care
• Delivery driver experience
• English
• Microsoft Excel
• Microsoft Office
• Microsoft word
• Driving
• Powerpoint
• Security guard
• Dispatching
• Bilingual
• Cleaning
• Security
• Communication skills
• Marketing
• Moving
• Customer service
• Surveillance
Certifications and Licenses
Class D Security License
Motorcycle License
Class D Security
Non-CDL Class C
Guard Card
Additional Information
SKILLS
Microsoft Word, Excel, PowerPoint
Licensed Security Guard
Strong clients relations
Team leadership
Customer complaint resolution
Contact this candidate