Compliance Analyst Risk Management

Emmanuel K. Aggrey

Manassas, VA ***** **********@*******.*** 770-***-****

EDUCATION

Bachelors in Cybersecurity Management and Policy University of Maryland Global Campus May 2022 – December 2024

SKILLS & CERTIFICATIONS

• Top Secret/SCI with a Counter-Intelligence Polygraph

• CompTIA Advanced Security Practitioner (CAS-002) Certified (CASP)

• CompTIA Security Plus (SY0-401) Certified

• Security Compliance Analyst Certification (2023)

• Host Based Security System (HBSS) (2023)

• DoD Cybersecurity Policy (2023)

• Windows 10: Active Directory Management.

• Risk Management Framework (RMF)

EXPERIENCE

CYBERSECURITY COMPLIANCE – PUBLIC KEY INFRASTRUCTURE REGISTRATION AUTHORITY DCSA NOVEMBER 2023 – PRESENT

• Successfully implemented and maintained a robust PKI infrastructure, ensuring secure and efficient digital certificate issuance, management, and revocation.

• Streamlined Certificate Issuance Process, reducing processing time by 25% by automating key steps in the certificate lifecycle, leading to quicker deployment of secure communications.

• Ensured compliance with relevant industry standards and regulations (e.g., NIST, FIPS, PCI DSS) by adhering to PKI guidelines and conducting regular audits and assessments.

• Developed and executed effective incident response and recovery plans for PKI-related security breaches, minimizing downtime and potential data loss.

• Streamlined and automated key certificate lifecycle processes, including issuance, renewal, and revocation, to improve efficiency and reduce human error.

• Implemented robust digital signature validation processes to authenticate digital documents and transactions, ensuring data integrity and non-repudiation.

• Facilitated secure remote access to sensitive systems and data through the use of digital certificates and strong authentication mechanisms.

• Fostered strong collaboration with IT, security, and compliance teams to ensure seamless integration of PKI solutions into the organization's overall security architecture.

• Secured Critical Data Through Encryption Enhancements by upgrading encryption standards to align with FIPS-compliant protocols, safeguarding sensitive information across the organization’s digital communication channels. INFORMATION TECHNOLOGY SUPPORT SPECIALIST MANTECH INTERNATIONAL COOPERATION JANUARY 2023 – OCTOBER 2023

• Increased First-Call Resolution Rate by 35% by creating a comprehensive troubleshooting guide and training junior technicians, reducing support call escalations and improving customer satisfaction.

• Reduced System Downtime by 40% through proactive monitoring and regular maintenance of IT infrastructure, ensuring minimal disruptions to business operations.

• Achieved 99% Customer Satisfaction Rating by consistently delivering fast, effective support, and resolving user issues within an average of 15 minutes.

• Enhanced Security Compliance by implementing multi-factor authentication (MFA) and educating staff in cybersecurity best practices, reducing unauthorized access incidents by 25%.

• Improved IT Support Ticket Response Time by 20% by streamlining ticket prioritization and introducing automated ticket assignment, ensuring faster response to high-priority issues.

• Successfully Managed a Large-Scale System Upgrade with zero data loss or major issues, coordinating the migration of over 500 devices to a new operating system with minimal impact on end users.

• Reduced Hardware Costs by 30% through efficient asset management and the introduction of a hardware repair program, extending the lifecycle of company-owned devices.

• Developed and Conducted IT Training Programs for over 20 employees, covering essential software and security practices, which resulted in a 50% decrease in user- reported issues.

• Implemented Remote Support Capabilities that improved IT response time by 40% and enabled efficient assistance for remote employees, particularly during high-demand periods.

CYBERSECURITY COMPLIANCE ANALYST DEPARTMENT OF STATE NOVEMBER 2018 – JANUARY 2022

• Managed eMASS Compliance Documentation by accurately logging, updating, and reviewing system information, achieving a 100% completion rate on documentation for security controls and assessment packages.

• Conducted RMF Assessments and Authorization (A&A) processes, analyzing system vulnerabilities and providing actionable recommendations that led to full authority to operate (ATO) for multiple systems within strict timelines.

• Applied and Audited STIGs Across Various Systems, ensuring compliance with DoD and NIST security standards by configuring systems and applications to meet all baseline security requirements, resulting in a 95% compliance score.

• Performed Regular Vulnerability Scans and Remediation using tools such as Nessus and ACAS, identifying and mitigating critical risks in alignment with RMF guidelines to safeguard sensitive data.

• Developed and Maintained POA&M (Plan of Action and Milestones) Reports to track and remediate security vulnerabilities, reducing open findings by 50% within the first quarter of implementation.

• Conducted Continuous Monitoring Activities to identify potential security risks and ensure ongoing compliance with RMF controls, facilitating proactive response strategies and enhancing system security.

• Collaborated with Cross-Functional Teams on RMF Compliance Training, delivering workshops on STIG applications, RMF requirements, and eMASS usage, boosting team proficiency and reducing recurring compliance issues.

• Led Quarterly Security Control Assessments (SCA) for key systems, ensuring all controls were implemented and maintained effectively and that necessary updates were made in eMASS for compliance tracking.

• Provided Policy and Compliance Guidance to System Owners regarding security control implementation, RMF processes, and STIG compliance, enabling informed decision- making and fostering a culture of security across departments. CANNON CREWMEMBER 13B UNITED STATE ARMY

MAY 2013 – JULY 2018

• Operated and Maintained Field Artillery Howitzers, ensuring accuracy in targeting and optimal weapon functionality during live-fire missions, contributing to successful mission outcomes.

• Calculated Firing Data for Target Engagements using fire direction center coordinates and ballistics data, enhancing accuracy and effectiveness in support of infantry and armored operations.

• Executed Fire Missions in High-Stress Combat Environments, delivering timely and precise artillery support under pressure to suppress and neutralize enemy forces.

• Conducted Preventive Maintenance on Artillery Equipment such as M777 and M109 Howitzers, identifying and resolving mechanical issues that ensured operational readiness and safety.

• Trained and Mentored Junior Crewmembers on artillery procedures, weapon handling, and safety protocols, fostering teamwork and increasing unit effectiveness.

• Performed Ammunition Handling and Loading Operations, ensuring proper handling, storage, and use of various munition types, including high-explosive, smoke, and illumination rounds.

• Utilized GPS and Map Navigation Skills to accurately position artillery units in tactical locations, enhancing strategic positioning and firing accuracy.

• Conducted Safety Protocols and Range Safety Procedures, ensuring all crewmembers adhered to Army regulations and safety standards during live-fire exercises and deployments.

• Adapted to Diverse Operational Environments including deserts, forests, and urban areas, demonstrating versatility and resilience in accomplishing mission objectives across varied terrains and conditions.

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