Customer Service Representative

Saturno, Philip Rundina

B*** L** Lopez Jaena st. Brgy. Rizal Makati City

Mobile No.: 096********

E-mail address: *************@*****.***

OBJECTIVE: I hereby want to enhance my knowledge and skills in my profession. It is my mere desire and obligation to fulfill my duty to the company where I will be working. EDUCATIONAL BACKGROUND:

Mapua Institute of Technology

Muralla St. Intramuros, Manila

Electronics and Communications Engineering (3rd year undergraduate)

2002- 2005

WORK EXPERIENCE:

William Hill Online

11th flr Aseana 3 Bldg. Aseana Ave cor Macapagal Blvd September 2018 to December 2023

Customer Service Representative (Chat & Email)

Customer Verification (Age Verification, KYC)

Fraud Analyst (Fraud Analysis, Chat, Email & Phone Call, Shift in Charge)

Senior Payments Analyst (Payments Transaction

Analysis, Payments Processor)

Bill Gosling Outsourcing

16th flr Three World Bldg Upper Mckinley Road Fort Bonifacio Taguig

January 2018 to September 2018

UK Utility chat support

Customer Service

PERSONAL BACKGROUND:

Age: 38 yrs. Old Birth date: June 5, 1985

Civil Status: Single Birthplace: Subic, Zambales

Weight: 140 lbs. Height: 5’3”

CERTIFICATIONS:

Anti-Money Laundering Course

Information Security Induction Course

Data Protection Course

Anti-Bribery and Anti-Corruption Course

Health and Safety Course

Player Safety Course

KYC Training

SKILLS:

Computer literate (MS Word, Excel, office, PowerPoint), basic electronics, computer hardware.

This is a trial to my ability of what I can do for the success of my work in a company.

Philip R. Saturno

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