High School Customer Service
Resume:
Houston, Tx
*************@*****.***
Meagan L. Fennell
EDUCATION
Houston Community College, Houston, TX
Associate in applied science, Expected 2024
Lamar High School, Houston, TX
Graduated May 2017
North Shore High School, Houston, TX
Attended 2013 – 2015
OBJECTIVE
Motivated and customer-focused professional with diverse experience in customer service, sales, and healthcare environments. Adept at multitasking, communicating effectively, and providing excellent support in fast-paced settings. Seeking a position where I can utilize my interpersonal skills and gain further experience in a growth-oriented role.
FUNCTIONAL SKILLS
Verbal Communication
Creative problem solving
Time management
Leadership
Customer service
Conflict resolution
EXPERIENCE
ReconMR (Telemarketing) – Houston, TX
March 2025 – Present
Conduct customer experience surveys regarding healthcare coverage.
Follow detailed scripts and tailor conversations based on customer responses.
Charter Communications / Spectrum – Austin, TX
August 2024 – April 2025
Customer retention specialist addressing billing concerns, promotional offers, and account upgrades for residential customers.
Pressed Juicery – Houston, TX
January 2023 – August 2024
Promoted product sampling and customer engagement to boost sign-ups for rewards programs.
Educated customers on juice benefits for detoxing and wellness.
Home Depot – Houston, TX
May 2022 – March 2023
Assisted customers with purchases, processed checkouts, and encouraged sign-ups for rewards and credit cards.
Houston Methodist Hospital – Houston, TX
April 2019 – 2021
Performed housekeeping tasks including trash removal, restroom sanitation, and office cleaning.
New York & Company – Houston, TX
February 2018 – February 2019
Greeted customers, maintained store appearance, processed shipments, and handled cashiering duties.
JCPenney – Houston, TX
December 2017 – February 2018
Assisted customers with merchandise, organized displays, processed transactions and returns.
AMC First Colony 24 – Sugar Land, TX
April 2017 – August 2017
Served as greeter, concession worker, and usher responsible for cleaning and guest assistance.
VOLUNTEER EXPERIENCE
The Rock of Life Church – Assisted with children’s ministry
Young Life Club – Mentorship and motivational support for high school students
Isaiah House – Community service including planting, painting, and cleaning
TECHNICAL SKILLS
Microsoft Office Suite (Word, Excel, PowerPoint)
Internet research and navigation
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