Technical Support Customer Service

Jenifer payton

call:310-***-****

Present

Dell DCSE 2000 Client

Present

Dell DCSE 2000 Q4

Present

Assessments

Technical support — Proficient

July 2020

Performing software, hardware, and network operations. Full results: Proficient

Technical support: Customer situations — Proficient July 2020

Responding to technical support situations with sensitivity Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

SKILLS:

* Extensive background in customer service, Windows 7, 8 & 10, mobile devices, as well as IOS.

* Hardware/Software troubleshooting, setup/installation/monitoring of systems & networks, User creation(s) in both on-premise & Azure Active Directory

* Desktop, Laptop, Mobile & Network devices break/fix skills

* VMware, Azure, O365, Active Directory, Exchange, Remote Assistance, imaging/installations via ScreenConnect, Datto, TeamViewer

* Service Desk Analyst & Customer Service Specialist

Contact this candidate