Customer Service Vehicle Maintenance
Resume:
Ahmad R. Rashid
Contact
Email:
*********@*****.***
Address
***** **** ** ****, *******, WA 98021
Profile
Objective Seeking a training and/or management-track position that offers challenges and responsibilities, while allowing me to apply my skills in supporting the establishment’s growth and advancement.
Key Skills
Proficient or familiar with a vast array of concepts and technologies, including: ICDL Certified Teacher Training Phase I
(NVQ III)
HTML 4.0
Fundamentals-CBT
Network Fundamentals –
CBT
Teacher Training Phase II
(NVQ IV)
Intel® Teach to the
Future
A+ Certification –CBT Workflow Analysis
Design-CBT
Education
1988 to 1991 Bachelor of Science (BSc) – Bachelor of Computer Information Systems DEVRY INSTITUTE OF TECHNOLOGY, Institute of New Technologies, Lombard, Il. USA
Work Experience
Starline Luxury Collection Bus Co. July, 2023 to September, 2025 Bus Driver
Vehicle maintenance
Transport passengers to their destination
Perform safety check up daily
CDL class B with P Passengers endorsement
Lyft corporation November 2020 to May, 2023
NTC Driver
Transport public to their destination Safely
Provide suburb customer service to passengers
MV Transportation. January 2020 to October 2020
Driver/Trainer
Vehicle maintenance
Transport Amazon employees in different routes
Perform safety check up daily
Work as a substitute driver
CDL clasd B with P Passengers endorsement
WeDriveU
Trainer/Driver. January 2019 to November 2019
Vehicle maintenance
Transport Facebook employees in different route
Perform safety check up daily.
Work as a substitute driver
CDL with P Passengers endorsement
Chariot
Maintenance Specialist
Vehicle maintenance
Transport public in different routes October 2018 to December 2018
Perform safety check up daily
Work as a substitute driver
CDL with P Passengers endorsement
Enterprise Holdings, Renton, WA
Transportation Agent November 2017 to November 2018
Deliver cars to customers.
Transport cars from one facility to another.
Perform Safety checkups on delivery.
Supervise others drivers on delivering excellent customer service.
Desk helps for inquiries.
Saudi Aramco, Dhahran
Corporate Trainer (Clerical/Administrative) July 2005 to Mar 2017
Trained students in MIS, wrote Package Review programs;
Guided students to maintain professional standing and business ethics
Taught them to protect organization's information assets, and to promote an information protection corporate culture
Ministry of Education, Amman, Jordan
Instructor of Management Information
System/Academic Advisor
September 2001 – July 2005
Counseled students on academic, personal, and career related issues;
Taught MIS and Visual Basic programming skills to high school students in 11th grade;
Taught Quick Basic programming skills to high school students in 12th grade; Verizon Phone Company, Sun Prairie, WI, USA
Customer Care Technician
Fielded calls from customers with service problems and questions;
Analyzed client needs; Installed network appliances such as a printer, workstation or router.
September 2000 – August
2001
Electronic Data Systems, Madison, WI
Communication Security Specialist May 1999 - August 2000
Worked within Microsoft Network 4.0 & TSO mainframe environment;
Secured IDs and passwords for county users and providers for Medicare/Medicaid
Maintained and set up the Wisconsin Online screens,
Help Desk for security and technical issues in EDSNET,TSO, and DIALUP environment
Created EOB forms on Xerox Laser Printer 4090 and 4050
Eight months company training in business analysis
Secured I.D(s) and passwords for county users & providers for Medicaicaid
Maintained and setup The Wisconsin Online Screens
Help Desk for security & technical issues in EDSNET, TSO, & DIALUP environment
Create EOB forms om Xerox Laser printer 4090, 4050
Eight months of company training in business analysis Y. Rushdi & Bros. Agriculture, Amman,
Jordan
Manager
March 1992 – April 1999
Managed all aspects of 200 acres farm near
Amman, Jordan, including
Supervised over 30 employees, scheduling
planting, harvesting, sales of crops.
Assumed responsibility for financial matters;
Analyzed client Analyzed client needs.
Installed network appliances such as a printer or router.
Ministry of Education, Amman, Jordan
Instructor of Management Information
System/Academic Advisor
March 1992 – April 1999
Instructor of Computer Science/Academic Advisor
Taught basic computer skills to high school students from eighth through 12th grades.
Served as Academic Advisor, counseling 11th grade students Training and Development
Information Protection Essentials 10/06/2010
Sh3 Operational Safety Processes 08/14/2010
Myskills User Competency Assessment Workshop 09/15/2009
Sh2 Basic Safety Rules 08/09/2010
Sh1 Safety Responsibilities 08/09/2010
Supervisor Myskills 06/30/2009
Intro To Myskills 06/27/2009
Approvers & Initiators 12/03/2008
Time Keeper Part 2 12/02/2008
Actions 12/02/2008
Sap Basic Skills 01/24/2008
Access 03 Programmability 07/19/2006
Access 2003 (Impetus)07/19/2006
Languages
Arabic (native) English (fluent)
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