SENIOR FIELD ENGINEER
FIELD SUPPORT ENGINEER SENIOR FIELD ENGINEER PROJECT MANAGER
Astute Senior Field Engineer with over 20 years of experience in the oil and gas industry, offering expertise in technical problem-solving, root cause analysis, and customer support. Skilled in using a variety of downhole tools and equipment in drilling, completion, and intervention projects. Multilingual with extensive geographical and cultural exposure. SIGNATURE STRENGTHS & COMPETENCIES
Critical Thinking
Field Support
Customer Support
Microsoft Proficiency
Troubleshooting
Technical Proficiency
Multilingual
OSHA, SaaS, CRM
Effective Communication
Equipment testing
Quality assurance
Leadership
EXPERIENCE
BISN OIL TOOLS – HOUSTON TEXAS 2022 – CURRENT
Senior Field Engineer
Accomplished significant time savings and spearheaded multi-million-dollar campaigns, delivering enhanced value to customers while driving substantial revenue growth for the company. Ran pilot jobs and trained colleagues on new equipment and multiple subsystems. Headed teams of field engineers in executing complex intervention and wellbore sealing operations across multiple changing scenarios on five continents.
Acted as a technical advisor to clients, providing expertise on downhole sealing technologies and recommending tailored solutions to address specific wellbore challenges.
Conducted thorough pre-job planning and risk assessments, identifying potential hazards and implementing mitigation strategies to prevent safety incidents.
Demonstrated perseverance and determination in facing challenges and overcoming obstacles to achieve goals.
Executed installation, testing, and troubleshooting of downhole metal-to-metal sealing systems in challenging oil and gas environments.
Actively participated in safety meetings and training sessions (in-house and on site), promoting a culture of safety awareness and compliance among field personnel.
Proficient in making quick, well-informed decisions in high-pressure situations, considering various factors and potential outcomes, at times with minimal or no shore support
Skilled in efficiently resolving customer issues and finding effective solutions to meet their needs, ensuring a positive customer experience.
Adept at managing unexpected and unpredictable situations, taking proactive measures to address problems and minimize impact.
INDUS.AI– HOUSTON, TX 2020 - 2021
Sr. Customer Success Field Engineer
Initiated the customer onboarding process to enhance their experience and accelerate goal achievement. Introduced self- service resources and materials to appeal to a diverse customer base. Worked closely with the Account Team to identify and engage key stakeholders across various levels.
Provided guidance to clients in making both immediate and future-oriented deployment choices and outlining desired business outcomes.
Achieved individual, team, and organizational KPIs such as onboarding time and self-service engagement. Collaborated with Support and Product teams to accurately convey customer needs.
Led the successful implementation of INDUS.AI's AI-powered construction monitoring solutions for key clients in the Houston metropolitan area.
Provided on-site technical expertise and support during the deployment phase, ensuring seamless integration with existing systems and workflows.
Conducted regular site visits to assess project progress, identify opportunities for optimization, and provide proactive recommendations to enhance operational efficiency. NIV DAVID MANOR
Macaé RJ Brazil +55-992**-**** +1-310-***-**** *********@*****.*** https://www.linkedin.com/in/nivmanor/ APS TECHNOLOGY– HOUSTON, TX 2019 - 2020
Sr. Field Support Engineer
Offered customer trainings, technical assistance both on-site and remote. Instructed clients on the setup, initiation, and usage of both hardware and software. Contributed to the development, evaluation, and marketing of innovative products. Guided customers and internal personnel in diagnosing and resolving typical software problems.
Assessed equipment functionality, showcasing operation and maintenance procedures to clients. Provided customer support in system design, planning, and technical troubleshooting.
Provided technical support services to sales representatives including product demonstrations, technical and functional information presentations.
Analyzed and troubleshooted network equipment and peripherals for in real-time.
Performed preventative maintenance, fault detection and resolution, documentation, and daily status reports to ensure smooth operation.
Analyzed and troubleshot system applications; researched and resolved computer software and hardware problems. Provided emergency on-site support during critical outages. FIELD ENGINEER (M/LWD / GYRO / LOGGING)
LEGACY DIRECTIONAL DRILLING, MIDLAND, TX FIELD ENGINEER 2017-2019 Conducted surveys and utilized logging equipment under difficult geological conditions and varying parameters. Participated in high-speed pad drilling initiatives within the Permian Basin. Collaborated efficiently with both on-site engineering personnel and field workers to synchronize tasks.
Provided on-site technical support for drilling telemetry systems focusing on resolving issues with company equipment to reduce interruptions to operations.
Utilized advanced M/LWD tools and software to collect, analyze, and interpret downhole data, providing real-time insights to drilling operations.
Led a team of M/LWD specialists in the planning and execution of drilling projects across multiple oil and gas fields.
Identified and resolved complex technical issues related to tool performance, data accuracy, and wellbore stability, minimizing downtime and maximizing drilling efficiency.
Collaborated closely with clients to understand their specific drilling objectives, tailor M/LWD solutions to meet their needs, and address any concerns or inquiries in a timely manner. GYRODATA INC, MIDLAND, TX FIELD ENGINEER 2015-2015 Conducted quality control checks on all data and offered technical guidance to clients in real-time. Oversaw all aspects of field operations including rig-up, execution, and completion of wellbore surveying projects within designated timelines and budgets. Implement strategies to optimize productivity, minimize delays, and resolve any issues that arise during the construction process.
HALLIBURTON, BROUSSARD LA FIELD ENGINEER 2011-2015 Operated downhole navigation and logging systems for oil well drilling. Supported directional drillers in placing wellbores accurately in challenging conditions. Resolved issues across various areas including telemetry, IT, mechanical, electrical software, and satellite communications.
SCIENTIFIC DRILLING INTERNATIONAL, BAKERSFIELD CA GYRO SURVEY FIELD ENGINEER 2010-2011 Operated precise and highly sensitive gyroscopic navigation systems for wellbore placement and re-drilling. Supported directional drillers in technically complex scenarios. PML EXPLORATION SERVICES LLC, PITTSBURGH, PA MUD-LOGGER 2009-2010 Acted as the geological expert on the oil rig and communicated with all personnel on the rig. Recorded and monitored geological and operational data in real-time.
EDUCATION AND CERTIFICATION
BSC. IN GEOLOGY AND EARTH SCIENCES Hebrew University - Jerusalem, Israel TWIC BOSIET Rig Pass OGUK MIST Vantage IADC Well Control CBSP SISPAT
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