Office Manager Case

Debra Abron

**** ***** ***** ******., ***********, IL 62704 312-***-****, **********@*****.***

PROFESSIONAL SUMMARY

COMMITMENT / RELIABILITY/ INTEGRITY

Previous experience has fostered expertise in assisting and caring for others, providing personal, professional, and vocational assistance, as well as, emotional support and fostering the establishment and maintenance of interpersonal relationships. Highly organized, able to obtain information, and communicate professionally. Able to make decisions, analyzing information and evaluating results to solve problems.

PROFESSIONAL EXPERIENCE

VEINPIRE SCHOOL OF PHLEBOTOMY – SPRINGIFELD, IL

April 2024 PHLEBOTOMIST TECHNICIAN

Going by order of the draw and drawing blood from veins by vacuum tube, syringe, or butterfly venipuncture methods. Draw blood from capillaries by dermal puncture, such as heel or finger stick methods. Matching laboratory requisition forms to specimen tubes. Organize and clean blood-drawing trays, ensuring that all instruments are sterile and all needles, syringes, or related items. Dispose of contaminated sharps, blood, tissue, or other biohazard fluids in accordance with applicable lows, standards, and policies. Calibrate or maintain machines, such as those used for plasma collection. Transport specimens or fluid samples from collection sites to laboratories.

WHPK FM 88.3 & 88.5 CHICAGO IL / WIGO 1570 AM ELLENWOORD GA / MOTOWN

1976 – 2016 DJ, PSA Director, On-Air Personality, Engineer and Producer

Arrange, engineer, and produce my own radio show, general office, radio sales, voiceovers, and commercial writing.

STANLEY TAX SERVICE JACKSON HEWITT TAX SERVICE

2010 – 2014 TAX PREPARER, ASSISTANT OFFICE MANAGER

Filed necessary tax and incorporation forms based on federal and state regulations

Contacted the client to clarify transaction issues involving tax preparation as needed

Interviewed, hired and trained employees (staff of five)

Marketed services and products to potential clients

Receptionist, clerical duties, and created materials for new business acquisitions

CENTRAL STATES SER

1994 2003 JOB DEVELOPER, CASE MANAGER, OFFICE MANAGER

Implemented the Welfare to Work program, responsible for over 360 clients per year. As a Job Developer I supported Social Service clients in their Job search Building Job Preparation, and interviewing skills

Job Placement, Networking, Interacting with businesses, seeking employment for clients. Establish and maintain a working relationship with employers and other agencies, to secure employment and vocational training. I match the potential job opening, with the client’s skill set and interest. I prepare candidate, in all aspects of the interview from what to wear to how to answer interview questions and the importance of researching the company’s history. Also, Set up Job Fairs.

EDUCATIONAL EXPERIENCE & CAREER TRAINING

Veinpire School of Phlebotomy – Springfield, IL

AIU American International Continental University – Atlanta, GA

Central YMCA Community College – Chicago, IL

Kennedy King College – College, IL

MERC – Minority Business Resource Center – Des Plaines, IL

Trans World Airlines – Chicago, IL

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