Customer relations
Resume:
Virtual Assistant
********@*****.***
**** ****** **, ********, ******
States
Angela
Burdick
Profile
Motivated Sales Assistant dedicated to providing top of the line customer service. Organized, detail oriented, and a self starter. Dedicated to increasing sales by providing customers with careful consideration and support. Bringing forth several years of experience achieving success in retail settings.
An experienced and dedicated Human Resources Assistant with in-depth knowledge of administrative processes and managing successful relationships with employees. Ability to maintain an organized employee database by collecting records, and carefully organizing paperwork associated with existing and future employees. Adept in handling personnel related issues, and adhering to laws and regulations governing recruitment and employment practices. Bringing forth a positive attitude and strong work ethic.
Employment History
Assistant manager at Reids stores ( Crosbys),
Cuba
01/2010—01/2018
Banking
Scheduling
Assisting customers in excellent customer services Training
Hiring/firing
Inventory
Over see stores overall performance
Managed a team of X employees, setting goals and delegating tasks to ensure that deadlines were met
Analyzed customer feedback to identify areas for improvement and implemented strategies to increase customer satisfaction by X% Coached and mentored employees to help them reach their full potential, resulting in a X% increase in productivity
Sales rep at cutco, Remote
01/2018—01/2019
Utilized sales techniques and strategies to build customer relationships and close sales, resulting in a X% increase in sales
Skills
Communication 5/5
Computer 4/5
Customer service 5/5
Banking 5/5
Scheduling 5/5
Management 5/5
Developed and implemented sales training programs that improved sales skills and resulted in a X% increase in sales effectiveness Developed and implemented an effective sales strategy that increased sales by X% in the assigned region
Developed and implemented an incentive system that increased sales rep productivity by X%
Created an incentive-based sales program that increased sales rep productivity by X%
Office manager at Belfast Hotel, Belfast
01/2019—01/2021
Prepared monthly, quarterly and annual financial statements in accordance with Generally Accepted Accounting Principles (GAAP) Created a system of internal controls to ensure accuracy and compliance with accounting procedures and regulations
Collaborated with colleagues to implement a new accounting system, resulting in improved accuracy and efficiency in financial reporting Education
N/A, Alfred state, Alfred
07/1996—01/1998
I took medical assisting
Human services
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