Customer Service Specialist

A highly responsible and communicative person with excellent organizational

skills and a strong work ethic. Quick to learn and eager to take on new challenges, with natural ability to adapt in digital environments and navigate online tools with ease. Known for being proactive, creative, and goal-oriented, always completing tasks thoroughly and on time. Maintains a respectful and disciplined approach both personally and professionally with strong interpersonal skills and a positive, engaged attitude towards work. Possess excellent driving abilities and thrives in dynamic, team oriented environments. SUMMARY

EDUCATION

DIPLOMA OF VOCATIONAL

SECONDARY EDUCATION RĪGAS

TŪRISMA UN TIRZNIECĪBAS

TEHNIKUMS.

2000-2004

ZANE TALLE

LANGUAGES

LATVIAN (NATIVE)

RUSSIAN (C2)

ENGLISH (B1)

+371********

*********@*****.***

SKILLS

COMMUNICATION

TEAMWORK

PROBLEM-SOLVING

ADAPTABILITY

MULTITASKING

ORGANIZATION

NANNY SCHOOL "MARI"

IBX SYSTEM IBX SYSTEM

EDUCATION PROGRAM

DRIVING SCHOOL CATEGORY B

DRIVER’S LICENSE

MANICURE SCHOOL “ELINABRIGE”

BASIC EDUCATION ĶEKAVA

VIDUSKOLA

COURSES

FORKLIFT DRIVER CERTIFICATION

2006-2013

Catering Service Specialist

Basics of Occupational Therapy, Injury Prevention

and First Aid, Basics of Child Psychology

PRIVATE NANNY

COOK'S ASSISTANT

SPORTING GOODS STORE “BRUŅIKIEKS"

2001-2004

2006-2013

Assisting with warm meal preparation and cold buffet preparation

Children educating and food preparation.

2016-2019

2013-2016

WORK EXPERIENCE

Provided customer service in person, via phone, and by email, created class schedules and coordinated

client bookings, prepared work schedules for

employees and ensured shift coverage. in-depth

understanding of available services and

recommending them to customers

2019-2020

15/02/2020-

01/12/2020

SPORTS CENTER ADMINISTRATOR

CLEANING IN PRIVATE HOUSES

PRIVATE NANNY (AUSTRIA, VIENNA)

NAIL TECHNICIAN

2021-2022 CUSTOMER SERVICE REPRESENTATIVE

“WEEKEND LATVIJA”

Customer service, issuing goods, warehouse

management, issuing orders, working at the cash

register, merchandise display, scanning iteams.

TAVERN "JAUTRĀ MĀSA"

GUEST HOUSE & PRIVATE HOME CLEANER

2024-2025

2022-2024

INFANT CAREGIVER

Performed thorough cleaning and maintenance of

guest houses and private residences. Ensured high

hygiene standards and attention to detail in all

cleaning tasks.

Provided daily care for infants, including feeding, hygiene, and playtime. Ensured a safe, nurturing

environment and monitored developmental

milestones.

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