David Lopez
**** ****** ***** ***** ******** Hills, TX 76182 915-***-**** *********@*****.***
*Statement -* A results-oriented leader with a successful history in transforming workforces to support reengineering initiatives and achieve organizational objectives. Expert in strategic planning, organizational development, and administrative management. Recognized for a strong work ethic that has led to promotions and extensive terminal business development and revenue growth.
EDUCATION University of Phoenix – Online
Integrated Supply Chain – Operations Management / Supply Chain
TRAINING
Sales Negotiation
Advanced Strategy Workshop
Effective Sales Management Workshop
Creating Customer Loyalty Workshop
Terminal Operations Workshop
Supply Chain Workshop
Branch Building Essentials Workshop
Quality Training Workshop
RITE Selling Workshop
Managing a Profit Center Workshop
EXPERIENCE
T-Force Force
Service Center Manager
August 2024 to May 2025
Ft Worth, TX
Managed daily operations of a 50-door EOL facility / with over forty team members to ensure safe, on-time service to customers with cost-effective solutions.
Developed strategies focused on creating value for both external and internal customers.
Monitored and managed P&L performance, maintaining an operating ratio under one hundred.
Implemented operational process improvements to enhance efficiency in planning, shipping, and data management.
Created relationships with all customers, monitored accounts to ensure we meet all customer requirements. Collaborated with the sales team on securing new accounts and identifying any problems.
ABF Freight
Service Center Manager
August 2023 to April 2024
Ft Worth, TX
Managed daily operations of a 60-door EOL facility with forty-five team members, ensuring safe, dependable, and cost-effective service.
Developed strategies to add value to both external and internal customers.
Oversaw P&L performance, maintaining a 78-81 ratio per month.
Improved operational processes to boost efficiency in planning, shipping, and data management.
Responsible for terminal growth - Increased revenue by $4,000,000 and achieved Top Revenue Terminal status in Q1 2023 and Q4 2024.
YRC Freight / Yellow Corp
Trucker Relations
December 2021 to August 2023
Dallas, TX
Administered and managed Labor Relations for over twenty terminals located in Arkansas, Florida, Louisiana, and Georgia, 2000 Team members.
Provided training and guidance to Terminal Leadership Teams on the application of NMFA Contract language, ensuring full compliance with all work regulations.
Participated in collective bargaining negotiations and ensured adherence to collective bargaining agreements.
Represented the Company at monthly prehearings and Area Regional South hearings.
YRC Freight / Yellow Corp
Distribution Center Manager
January 2017 – December 2021
Dallas, TX
Managed the daily operations of a distribution center with four hundred doors and over 1200 team members (500 road drivers), ensuring adherence to all safety, quality, and production objectives.
Facilitated ongoing safety practices through comprehensive training programs to guarantee compliance with company and DOT regulations and procedures.
Led initiatives to transform workplace culture, enhancing relationships with union workforce to cultivate a Customer-Obsessed team dynamic and unified terminal operations.
Developed and executed strategies that significantly reduced grievances from 30-40 per month to 2-3 per month.
ABF Freight
Distribution Center Manager
January 2012 – December 2016
Dallas, TX
Managed daily operations of a 200-door distribution center with 450+ team members (110 road drivers), optimizing processes to maintain high customer satisfaction.
Enhanced safety practices through comprehensive training, ensuring compliance with company and DOT policies.
Developed sales strategies that increased business by 30%, earning recognition as the Top Revenue Terminal in the Region for several years.
Increased full-time employees by ninety-eight due to business growth in 2014-2016.
Reduced monthly grievances from 30-40 to 2 in 2016.
FedEx National / FedEx Freight
Operations Supervisor
April 2010 to January 2012
El Paso, TX
Oversaw inbound and outbound operations of an 80-door facility with over two hundred Team members, including city drivers, road drivers, and dock workers.
Conducted training to ensure adherence to all company and DOT policies and procedures regarding safety practices.
Fostered a collaborative environment to meet daily internal and external customer requirements.
HONORS Top Revenue Terminal in the Region - Q4 2023 to Q1 2024 Top Revenue Terminal in the Region – 2012 to 2016 Top Quality Terminal in the Region – 2012 to 2016- (12 Quarters) Top PCTRL Revenue Growth Terminal in the System – 2014 to 2016 Effective Load Average, Top 10 End-Of-Line Impact Terminal System wide – 2004 to 2008 Presidents Club 2006, Top 10% System wide Revenue Growth