Project Manager

Mark Suit

********@*****.*** • 706-***-****

linkedin.com/in/mark-suit-pmp-46589b181/• GA, 30143, US

Information Technology Manager

Highly analytical, detail-oriented, and accomplished leader with extensive experience in IT, network, data center, telecom and client server systems focusing on virtualization and cloud management.

Demonstrated excellence in managing, monitoring and support of all IT functions, including Windows servers, firewalls, backup appliances, virtual environment, network hardware, telecommunications, security systems, business systems, and user support. Stellar record in designing, implementing, and overseeing security systems and redundant data backups. Notable success in installing, configuring, testing, and maintaining operating systems, virtualization software, application software, and system management tools. Experience with Windows Server operating systems, firewall operations, Azure, Microsoft Office 365, network protocols, and network switches. Strong problem solving and root-cause mindset; ability to drive into issues when appropriate and deliver high level of end-user support. Excellent communication, interpersonal, and troubleshooting skills as well as flexible and adaptable to change.

Areas of Expertise

Data Center Virtualization

Process Improvement

Cloud Computing

Customer Service Skills

ITIL framework

Emerging Technologies

Contract Negotiation

IT Strategic Planning

Infrastructure Skills

System Architecture & Design

Vendor and MSP Management

Relationship Building

Teambuilding & Development

Leadership

Critical Thinking & Decision-Making

Career Experience

ProLogic ITS, Atlanta, GA 05/2022 – 07/2022

Manager Project Management Office

Oversaw nine remote Project Managers in a fast paced environment. Led audio/visual refresh project for a major metropolitan education system. Developed process improvement utilizing modern technologies such as Microsoft One Note and Teams. Create project scopes for sales team on major infrastructure proposals.

Healthcare IT Leaders, Atlanta, GA 01/2022 – 05/2022

Project Management

Project Manager for healthcare customer managing multiple projects. Manage clinical application implementations and upgrades. Led project performing infrastructure upgrades and migrations for a major merger with another healchcare system. Utilize waterfall and agile methodology on projects depending on requirements.

Piedmont Healthcare, Atlanta, GA 01/2011 – 01/2021

Client Server Manager

Oversaw infrastructure for all clinical systems, including Epic and PACs. Evaluated, monitored, and enhanced IT infrastructure with an emphasis on availability, reliability, scalability, security, data confidentiality and system integrity. Standardized end user compute experience across traditional and virtual desktops. Performed successful proof of concept with Epic Cache and client systems hosted in AWS. Managed all license agreements MSPs and vendors. Established automated server generation routines, optimized system performance, established system monitoring, installed upgrades, and maintained security protocols. Supervised, trained, guided, and mentored 30+ staff engineers on various locations; handled them remotely as well.

Conceptualized, designed, and implemented virtual desktop environment with 100% redundancy for 8,000 desktops.

Saved traditional storage via transition of virtual environments to hyperconverged infrastructure.

Migrated email, collaboration tools and office applications to Microsoft 365.

Implemented next generation security tools.

Managed 3,000+ servers with over 95% virtualized.

Spearheaded Epic Client Systems team supporting 14,000 concurrent connections.

Virtualized 95% of servers resulting in capital and operational savings.

Integrated eight additional hospital systems onto new infrastructure and implemented Epic EHR system.

Ensured that all server hardware, operating systems, software and procedures aligned with organizational standards and strategic business plan.

Deployed express routes to Microsoft Azure and migrate legacy application systems.

Leveraged VMware cloud on Azure for virtual desktop high availability.

Led multiple cross-functional project teams in Technical projects and assured best practice workmanship.

Floyd Medical Center, Rome, GA 01/2005 – 12/2010

Network Telecom Manager, Information Technology

Steered end-to-end functions of infrastructure, including design, purchasing, implementation, and configuration. Governed multiple simultaneous infrastructure projects. Standardized phone systems and deployed 4 digit dial plan with shared long distance. Oversaw network security, including Firewalls, VPNs and remote access. Analyzed existing contracts and eliminated redundancies and legacy technologies. Diagnosed and resolved technical issues. Reviewed systems design and implemented updates as required or requested. Headed staff engineers and multiple contractors providing voice and data networking.

Secured annual cost by $300,000 via managing all telecommunications and data circuit contracts, support contracts, billing, and ordering.

Initiated, designed, and constructed off-site data center, including power, UPS, cooling, construction, cabling, rack space, and installation of equipment.

Installed and configured Cisco wireless network equipment and Cisco wireless controllers.

Managed EMC/Cisco SAN with multiple hosts, including VM farms.

Implemented modern edge and remote access security with a single platform.

Analyzed and implemented inventories of telecommunication equipment and networks to improve efficiency and productivity.

Maintained cost-effective telecommunications infrastructure.

Additional Experience

Lead Network Administrator, Saint Joseph’s Hospital of Atlanta, Atlanta, GA

Network Administrator, Norfolk Southern Corporation, Atlanta, GA

Education

Information Systems with emphasis on Data Communications

Kennesaw State University

Certifications

Microsoft Certified Systems Engineer MCSE

Cisco Certified Network Associate CCNA, CCNP in progress

Check Point Certified Security Administrator CCSA

Avaya Certified Expert – Voice Services Management

Certified Project Management Professional PMP

Leader as Coach Manager training for cross-functional teams

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