Customer Service Rep

Roel Espinoza

**** ***** ****

Labelle, FL *****

239-***-****

********@*****.***

EXPERIENCE

Domino’s pizza, Labelle, Fl — Customer Service Rep./ Shift Leader

February 22, 2021 - December 17, 2021

Handled Transactions/ Orders, prepared Food and restocking. Boxed food/items for delivery/pickup.

O’Reilly Auto Parts, Labelle, FL — Customer Service Rep./ Key-Holder

December 20, 2021 - November 30, 2023

Handling Retail and Commercial transactions, handling phone calls from both Retail and Commercial Customers. Checking in our parts delivery truck. Restocking any items if necessary. Installing batteries, wiper blades, or light bulbs for customers if requested.

Advanced Autoparts, Labelle, Fl - retail sales representative

December 16, 2023 - present day

Handling Retail and Commercial transactions, handling phone calls from both Retail and Commercial Customers. Checking in our parts delivery truck. Restocking any items if necessary. Installing batteries, wiper blades, or light bulbs for customers if requested.

EDUCATION

Labelle High School, Labelle, FL — High School Diploma

May 13, 2022

iTech Technical College, Immokalee, Fl — certification For Computer Systems

June 2022 - March 2023

iTech Technical College, Immokalee, Fl — Certifcation for Applied Cybersecurity.

August 2023 - March 2024

SKILLS

-I work well with a team or solo.

-Can operate/ diagnose a computer.

-Communication.

- Customer Service.

-IC3 GS5

-IC3 Spark

LANGUAGES

English, Spanish.

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