Customer Service Back Up

909-***-****

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Aeriel Madrigal

SKILLS

Dedicated Friendly Honest Motivated Social

Hardworking and physically fit to be able to handle demanding work. Dependable in completing skilled work with little supervision. Back up team with helpful hands and positive attitude. Dedicated with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting many problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.

EXPERIENCE

Fast Food Cashier

-Del Taco Beaumont, California June 2017 - October 2018

-Prepared or cooked daily food items using safe food handling practices.

-Operated POS system to enter orders, complete sales transactions, and calculate correct change.

-Maintained cleanliness and presentation of store front, promptly clearing clutter and restocking utensils and food items.

-Sonic Beaumont, California November 2018 - July 2020

-Gave customers positive experienced with positive and professional service.

-Upheld cleanliness and presentation standards for all service areas and customer parking.

-Completed entire shifts on wheels, skating while cleaning, preparing orders, and retrieving items for customers.

-Handled surges in customers with calm approach, smoothly turning over spaces and keeping customers notified about expected wait times.

-Met all customer needs with fast, friendly and knowledgeable service.

-Warehouse Worker July 2020 - April 2021 Amazon Moreno Valley, California

-Processed incoming trucks efficiently, working to unload, stage, and store merchandise smoothly. -Minimized errors by inspecting incoming orders, checking contents and quality.

-Incorporated products via conveyor belt and staging items to keep line moving.

-Avoided safety hazards by correctly operating machines

-Starbucks shift supervisor

May 2021-current

-living our mission and values daily

- time management skills while still supporting customers and partners needs

-cash and inventory handling

EDUCATION

High school diploma 2019

Riverside community college 2019-2021

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