Craig R. Soderstrom 972-***-**** cell • **************@*****.*** • LinkedIn Profile
Senior Database Engineer
Database Administration Performance Optimization Security Compliance Technical Leadership Dedicated database engineering professional with extensive experience spanning SQL Server administration, MongoDB implementation, and network infrastructure management across enterprise environments. Proven track record of optimizing database performance, ensuring security compliance, and successfully migrating complex database systems while maintaining operational integrity. Skilled mentor and team leader committed to developing staff capabilities, establishing efficient workflows, and creating automated solutions that drive business value. Technical expertise extends beyond database management, including hardware troubleshooting, SSIS package development, Linux administration, and comprehensive network engineering for corporate and SOHO environments. Expertise:
• Database & Technical Skills: Database Administration - SQL Server - MongoDB - Performance Optimization - System Configuration - Capacity Monitoring/Management - Technical Troubleshooting - SSIS Package Development - Data Migration - ETL Operations - Process Automation - Automated Reporting - Infrastructure Maintenance - Disaster Recovery - Change Management
• Network & Hardware Skills: Network Engineering - SOHO Network Installation - Linux Administration - Hardware Configuration - Quality Assurance
• Management & Leadership Skills: Team Leadership - Staff Management - Staff Mentoring/Training - Business Development - Ticketing System Management - Security Compliance
• Client & Service Skills: Client/Customer Support - Service Escalation Handling - Retail Management - Inventory Management - Cash Handling/Financial Management
Executive Career Progression
Merative, Dallas-Fort Worth, TX 07/2022 – 04/2025
Sr. Engineer, Database Engineer
• Architected and implemented comprehensive SQL Server environments, including installation, configuration, and administration of upgrades and patches while conducting performance optimization, capacity planning, and managing Linux networking and hardware configurations.
• Enforced rigorous security compliance protocols across database infrastructure to meet industry standards and regulatory requirements.
• Troubleshot and resolved hardware failures through systematic diagnosis, repair, and component replacement in enterprise desktop and mobile computing environments.
• Established and maintained secure SQL Server access protocols while executing database maintenance operations and seamlessly migrating critical databases with minimal downtime.
• Demonstrated expertise with MongoDB implementation, designed and deployed SOHO network infrastructure, including custom cable fabrication and comprehensive connectivity solutions. IBM-Watson Health, Coppell, TX 11/2018 - 06/2022
Database Administrator
• Engineered enterprise-wide SQL Server environments through strategic configuration, administration, and deployment of performance-critical upgrades and patches while implementing robust capacity monitoring frameworks and management protocols.
• Established and enforced comprehensive security frameworks, ensuring strict compliance with industry regulations and implementing advanced protection measures across database infrastructure.
• Executed systematic diagnosis and resolution of technical issues, including precision replacement of faulty components in mission-critical desktop and mobile computing assets.
• Designed and implemented SQL Server access control hierarchies while orchestrating scheduled maintenance operations and executing complex database migrations with zero data loss.
• Architected MongoDB deployments and constructed SOHO network infrastructures, including custom cable manufacturing and comprehensive hardware connectivity solutions to optimize business operations. AT&T 10/1996-06/2018
Senior Specialist, Network Support, Dallas, TX (07/2012 - 01/2018)
• Executed comprehensive troubleshooting of VOD platform issues, including import processes, while resolving AOTS tickets and implementing proactive monitoring solutions for EAC server infrastructure.
• Developed advanced SQL queries and engineered automated reporting systems to deliver critical business intelligence metrics to leadership.
• Orchestrated scheduling frameworks for SSIS package execution, implementing database object update protocols, and maintaining mission-critical nightly data load processes through strategic task creation.
• Architected sophisticated SSIS packages facilitating seamless data migration between diverse formats, including CSV, text files, and Excel spreadsheets, while managing installation, configuration, and development using the BIDS platform.
Specialist, Network Support, Dallas, TX (07/2008-06/2012)
• Administered U-Verse STB deployment initiatives, implementing strategic client version upgrades through systematic remote distribution to customer endpoints.
• Conducted rigorous quality assurance testing on refurbished STB hardware while delivering specialized technical solutions for device and client version complexities.
• Provided dedicated technical support for Distribution Center personal server infrastructure and critical applications.
• Executed comprehensive AOTS ticket validation protocols to ensure service quality standards and compliance.
• Collaborated with MOM/SCOM implementation teams, delivering specialized Microsoft platform expertise to resolve complex technical challenges.
• Established a strategic partnership with the Live Services division to enhance service delivery capabilities. Network Center Technician, Dallas, TX (03/2000 - 07/2008)
• Functioned as designated Single Point of Contact for enterprise accounts, managing trouble ticket creation and executing circuit troubleshooting procedures.
• Performed remote diagnostic testing across diverse circuit technologies, including POTS, ISDN, T1, and Gigaman, for the Major Accounts portfolio.
Service Manager, St. Louis, MO (10/1999 - 02/2000)
• Directed operations for dual retail locations while implementing comprehensive training programs and managing staff development initiatives.
• Executed strategic inventory management protocols to ensure optimal product availability while maintaining secure cash-handling procedures.
• Resolved complex product and service escalations through effective customer relationship management techniques.
Technician, St. Louis, MO (10/1996 - 09/1999)
• Implemented wireless telephone technology installations across diverse vehicle platforms to enhance customer mobility solutions.
• Generated revenue through consultative in-store product and service sales while managing secure financial transactions.
• Processed and resolved service-related tickets according to established quality standards and protocols. Military Experience
United States Marine Corps
Lance Corporal (E3)
• Served 4 years active duty in the U.S. Marine Corps with assignments at Camp Pendleton, CA, Adak, AK, and Okinawa, Japan; recalled for Operation Desert Storm. Education & Certification
• Associate of Applied Science: Electronic Engineering - Missouri Technical School, St Louis, MO
• IT System Administrator Certificate - My Computer Career, Dallas, TX
• Cyber Security Coursework - Collin County Community College, Plano, TX