Customer Service Lawn Maintenance
Resume:
Professional Summary
Experienced professional with over 10 years of hands-on experience in landscaping, lawn maintenance, delivery driving, hospitality, and general labor. Skilled in team leadership, equipment operation, customer service, and safe vehicle operation. Proven ability to manage projects, supervise teams, and deliver quality service in both residential and commercial settings. Dedicated to professionalism and seeking opportunities for growth in construction, CDL driving, or landscape management.
Work Experience
Sole Proprietor
Taggard Landscaping & Lawn Maintenance – Florida
May 2016 – Present
Operated zero-turn and push mowers to mow, edge, and trim residential and commercial properties
Pruned and shaped trees, shrubs, and hedges using hand and power tools to enhance curb appeal and plant health
Installed sod and prepped soil for lawn repair and new lawn installations, ensuring proper irrigation and placement
Applied mulch to flower beds and tree rings to suppress weeds, retain moisture, and improve overall landscape appearance
Communicated with clients to assess lawn care needs, schedule services, and provide accurate job estimates professionally
Delivery Driver
Special Care Medical – Ellenton, FL
Jan 2023 – June 2023
Delivered medical equipment such as oxygen tanks, beds, and wheelchairs to homes and care facilities
Ensured safe handling, setup, and transport in line with medical and safety guidelines
Maintained accurate delivery records and verified orders upon drop-off
Communicated with clients and dispatch to coordinate and confirm deliveries
Maintained professionalism and followed HIPAA protocols during all interactions
Foreman / Supervisor
Covepark Landscape – Parrish, FL
Jan 2021 – May 2022
Supervised landscaping crews on residential and commercial job sites, managing daily tasks and workflow
Delegated duties like mowing, trimming, planting, and hardscape installation to ensure project efficiency
Oversaw installation and upkeep of sod, flower beds, trees, and irrigation systems
Trained new crew members on landscaping techniques, equipment use, and safety protocols
Maintained inventory of tools and materials, coordinating with suppliers as needed
Communicated with clients and property managers to provide updates and ensure satisfaction
Ensured work met quality, safety, and local code standards
Driver
Amazon DSP – Palmetto, FL
Sep 2019 – Dec 2020
Delivered 100+ packages daily on residential and commercial routes, meeting Amazon’s efficiency and customer service standards
Used GPS and route planning tools to optimize delivery times and fuel use
Handled packages safely, loading and unloading with care
Interacted professionally with customers, resolving on-site delivery issues
Conducted daily vehicle checks and maintained delivery van readiness
Used handheld devices for scanning, tracking, and confirming deliveries
Followed all safety protocols, traffic laws, and company policies
Mortuary Transporter
Brasota Mortuary Transfer, Inc. – Sarasota, FL
Jan 2020 – Mar 2020
Transported deceased individuals with care and professionalism from various locations to designated facilities
Handled remains respectfully, following all legal, ethical, and safety guidelines
Maintained accurate documentation and chain of custody during all transfers
Communicated tactfully with families, hospital staff, law enforcement, and funeral personnel
Kept transport vehicle clean and sanitized; worked flexible, on-call shifts including nights and weekends
Foreman / Supervisor
Lakewood Ranch Lawn & Landscape – Bradenton, FL
Mar 2018 – Sep 2019
Operated commercial landscaping equipment to maintain residential and commercial properties
Supervised daily crew tasks, ensuring timely, high-quality project completion
Installed sod, plants, mulch, and small hardscapes as part of new landscape designs
Trained team members on proper equipment use, safety, and landscaping techniques
Maintained clean, safe work sites and ensured client satisfaction through clear communication
Uber Driver
Uber Partner Drivers – Florida
Aug 2016 – Feb 2018
Provided safe and timely transportation across Florida, maintaining a clean driving record
Delivered excellent customer service, earning high passenger ratings and positive feedback
Used GPS to navigate efficiently and optimize routes
Assisted passengers with entry, exit, and personal items as needed
Maintained vehicle cleanliness and performed routine upkeep
Followed traffic laws and Uber standards to ensure a professional experience
Crew Leader / Supervisor
Ground Control – Fort Wayne, IN
January 2015 – February 2016
Supervised landscaping crews on residential and commercial projects, ensuring tasks met quality standards
Assigned daily duties, monitored performance, and provided hands-on support
Operated and maintained landscaping tools and equipment, including mowers and power tools
Managed truck and trailer transport of materials and machinery between sites
Followed safety protocols and performed basic maintenance on vehicles and tools
Communicated with clients and supervisors to ensure satisfaction and job accuracy
Team Manager / Customer Service Representative
Salvation Army Pathway Forward Program – Fort Wayne, IN
September 2014 – January 2015
Responded to phone inquiries from clients, partners, and staff, providing accurate information and resolving concerns in a professional manner
Offered client support services, helping individuals navigate program requirements and access available resources
Performed data entry tasks, including updating client profiles, tracking attendance, and logging case notes in internal systems
Maintained confidential program records, ensuring accuracy and compliance with organizational and privacy policies
Supported daily operations by assisting team members and leadership with administrative tasks as needed
Demonstrated strong communication skills and attention to detail in all interactions
Education
GED - Department of Education, State of Indiana — Indianapolis, IN
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