Manager of Data Analytics

NIJESH DANGOL

Forney, TX ***** • 214-***-**** • **************@*****.***

SUMMARY

Strategic and data-driven analytics leader with 9+ years of experience transforming business intelligence functions into strategic growth engines. Proven success in leading high-performing teams, building analytics capabilities from the ground up, and translating complex data into actionable insights that influence C-suite decisions. Strong cross-functional collaborator with expertise in Salesforce, SQL, Tableau, Power BI, and enterprise systems. Passionate about using automation, machine learning, and predictive analytics to drive business transformation. CORE COMPETENCIES

• Business Intelligence & Strategy

• Salesforce Management & Automation Key

Performance Indicators

• KPI & Performance Metrics

• Data Science & Forecasting

• Cross-Functional Leadership

• Data Governance & CRM Migration

• A/B Testing & Experimental Design

• Executive Stakeholder Engagement

• Data Visualization (Tableau, Power BI)

• Forecasting & Predictive Analytics

• Technology integration

• Operations Management

• Agile Project Management

• Customer Segmentation & GTM Analytics

PROFESSIONAL EXPERIENCE

Manager - Customer Database Analytics, Nov 2022 to Current Alliance Consumer Group – Roanoke, Texas

• Built and led the customer database analytics function from the ground up, ensuring clean, reliable data for decision-making.

• Partnered with IT to launch a Hybrid GTM project reallocating 31M records, enabling streamlined Database distribution and growth strategies.

• Defined and enforced data quality standards; reduced discrepancies and improved operational accuracy across platforms.

• Developed KPI dashboards and forecasting models to optimize field performance and executive visibility.

• Automated lead acquisition and segmentation workflows—boosting engagement and rep productivity.

• Created cross-functional processes for CRM transitions, enhancing data integrity and user adoption.

• Delivered self-service reporting tools and training to empower business units with real-time insights.

• Drove Salesforce optimization and tagging strategy to improve rep targeting and territory management.

• Led analytics roadmap design in line with C-suite objectives for scalability and efficiency.

Key Achievements:

• Cut inactive account penetration by 37.6% and improved new account conversions by 10%.

• Built a reporting suite that saved 3+ hours weekly and automated database cleanup (15–20 hrs./month saved).

• Developed GTM models used to realign 5+ sales territories and improve coverage strategy.

Senior Sales Analyst, Jan 2019 to Oct 2022

CSC Service Works – Irving, Texas

• Designed full reporting infrastructure using Salesforce, Tableau, Excel, SQL, and AS400.

• Created sales dashboards and performance reports to monitor KPIs, improve forecasting, and drive team accountability.

• Partnered with marketing and finance to conduct cross-functional business reviews and funnel analysis.

• Developed methodology to define Sales Rep quotas and Books of Business for multiple regions.

• Delivered weekly and monthly reports to senior leadership to track progress, uncover trends, and guide strategy.

• Managed Salesforce user roles, dashboard visibility, and custom reports. Branch Supervisor, Jul 2017 to Jan 2019

First Convenience Bank – Greenville, Texas

• Oversaw operations and financial controls of $350K in vault assets while supervising daily account servicing.

• Implemented data-driven budgeting and reporting strategies for marketplace stores.

• Trained and led branch staff on customer service, compliance, and account management.

Graduate Assistant, Jun 2016 to May 2018

Texas A&M University-Commerce – Commerce, Texas

• Maintained databases and dashboards to support university programs and financial services.

• Conducted student program audits and built reporting using WebFocus, Access, and Banner.

• Led student organization budgeting and financial operations for over 700 participants.

EDUCATION

• Master of Science in Business Analytics

Texas A&M University – Commerce, TX May 2018

• Bachelor of Science in Computer Information Systems Texas A&M University – Commerce, TX May 2016

Cum Laude, 3.59 GPA Dean’s List Leadership Society Executive Member

• Associate of Science

Northlake College – Dallas, TX May 2014

Magna Cum Laude Phi Theta Kappa

AFFILIATIONS

• Executive Member – National Society of Leadership and Success

• Former President – Nepalese Student Association, Texas A&M-Commerce

• Member – Phi Theta Kappa Honor Society

TECHNICAL TOOLKIT

Salesforce Tableau Power BI SQL Excel R AS400 Google Analytics Adobe Analytics GP Dynamics CSS Cascade Server WebFocus References available upon request.

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