Harsh Desai
815-***-**** Raleigh - Charlotte, NC; *************@*****.***
Results-oriented recent Health Systems Management graduate with ~3 years of work experience in pharmaceutical operations. I optimize data capture and reporting, enhance compliance readiness, and employ lightweight analytics/automation to drive throughput, accuracy, and patient experience. Recognized for clear communication and cross-functional teamwork efforts, National Society of Leadership & Success. Entrepreneurial: Own and operate a small electronics resale business, sourcing devices via Facebook Marketplace, verifying condition, pricing competitively, and managing inventory. Seeking to leverage process discipline and problem-solving skills in a healthcare operations or analytics role.
EDUCATION
Wake Technical Community College Associate of Science, Data Science
August 2020 - May 2023
●GPA: 3.5/4.0
●Relevant Courses: Data Structures and Algorithms, Foundations of Data Science, Intro to Data Science, Web Development and Design, Cloud-based software development
University of North Carolina at Charlotte Bachelor of Science in Health Management Systems; Minor in Software Development
August 2023 – May 2026
●GPA: 3.3/4.0
●Healthcare Policy, Healthcare Informatics, and Quality Improvement in Healthcare.
●Software development, Data analysis, Data structures, Technical programming
EXPERIENCE
Cashier/ Lifeguard December 2017 - March 2020
Buffalo Rd. Aquatics Center Raleigh, NC
●Maintained constant surveillance of pool area to ensure the safety of all patrons.
●Enforce pool rules and regulations to prevent accidents and respond promptly to emergencies.
●Efficiently operated the cash register and processed transactions for admission fees and retail purchases.
●Maintained a balanced cash register at the beginning and end of each shift, ensuring accuracy in financial transactions.
Data Entry Specialist March 2021 - August 2021
InClinic Rx Raleigh, NC
●Accurately input and verified a high volume of complex data into the company's database systems, maintaining a precision rate of over 99%.
●Conducted regular quality checks on entered data, identifying and rectifying discrepancies promptly, resulting in improved data integrity and reporting accuracy.
●Accurately billed weekly PCS care hours for residents of a senior living facility.
Medication Delivery Driver July 2022 - August 2023
InClinic Rx Raleigh, NC Benson, NC
●Safely and efficiently delivered medications to various healthcare facilities, ensuring prompt and accurate distribution to patients.
●Maintained meticulous logs and records of deliveries, adhering to regulatory and compliance standards, and contributing to a seamless supply chain process.
Owner/Electronics Reseller
Self-employed Charlotte, NC June 2024 – Present
Source used electronics exclusively via Facebook Marketplace; verify authenticity/condition and negotiate purchases using comps and expected time-to-sell.
Authenticate devices (IMEI/serial checks), test hardware/software, securely wipe data, and restore to resale-ready condition; document defects and apply graded condition standards.
Create clear, accurate listings (photos, specs, condition grades); coordinate local pickup and shipping; provide concise setup guidance when needed.
LEADERSHIP/AFFILIATIONS
Member, National Society of Leadership and Success (NSLS) April 2025 - Present
SKILLS/TECHNOLOGIES Java HTML/CSS Device Ops Google Sheets/Excel