Data Entry Customer Service

Sibnoaga Sonia Maria Ilboudo

347-***-**** ************@*****.*** Philadelphia, PA

Professional Summary

Highly organized and detail-oriented professional with experience in administrative support, data entry, and customer service. Skilled at managing large volumes of information with accuracy, maintaining digital records, and supporting teams in remote environments. Proficient in Microsoft Office, Google Workspace, and database management tools. Seeking a Remote Data Entry Clerk role to leverage organizational, technical, and multitasking skills to deliver efficient and error-free results. Areas of Expertise

Data Entry & Recordkeeping Remote Work Tools Microsoft Office Suite Google Workspace Database Management Attention to Detail Time Management Administrative Support Customer Service

Professional Experience

Cashier — Hospital Valet Parking, Pennsylvania Hospital (Philadelphia, PA) Jan 2024 – Present

• Processed customer transactions and maintained accurate daily logs.

• Entered patient and visitor data into systems with attention to detail.

• Handled payments and ensured compliance with hospital policies. Help Desk Technician — Yennenga Movies (Remote)

Aug 2021 – Jan 2024

• Maintained digital records of customer requests and issues.

• Organized workflows using Microsoft Office and Google Workspace.

• Provided remote support and improved data tracking efficiency. Security Front Desk — MG Security group(Bronx NY)

Jan 2017– Feb 2020

• Monitored facility entry points and welcomed visitors.

• Verified visitor credentials and maintained accurate logs.

• Updated visitor and employee data in digital systems. Education

High School Diploma — L.P.B.O., Ouagadougou, Burkina Faso July 2015 Certifications

• CompTIA Network+ — May 2024 Networking Certificate, Per Scholas — Mar 2024

• CompTIA CYSA+ — Jul 2021 Cybersecurity Essentials (Cisco) — May 2021 Technical Skills

Operating Systems: Windows, MacOS, Linux, Android Productivity Tools: Microsoft Office, Google Workspace, Excel, Word, PowerPoint Database: SQL, Data Entry Systems Remote Tools: Zoom, Google Meet, Slack, Microsoft Teams

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