Mrs. Jacqueline Espinal

JACQUELINE M. ESPINAL

*** ********* ***, *******, ** 10704 • Cell: 917-***-**** • ************@*****.*** SUMMARY OF QUALIFICATIONS

Dedicated professional with over 10 years experience in the selling and customer service field as well as in mortgage loans, accounting and in finance. Experience in registering patients and check in customers . Solid background in bank reconciliation and analysis, general ledger posting, auditing and cash disbursements. Fluent in English and Spanish,excellent organizational skills, and ability to handle multiple task. WORK HISTORY

Airport Operations Crew

JetBlue Airlines

Newark, NJ

Feb 2019 to Present

Verify customer’s personal identification during check in; tags lifts and handle customer luggage. Books sells and verifies flight reservations.

Meet and assists with flight arrivals and departures. Help prepare aircraft cabin for departure.

Coordinate customer boarding and deplaning.

Assist customer with special needs and excellent customer service. Baggage service, Assist customers with lost bags using the Net Tracer system. Review all existing stations reports and update customers regarding the status of their report (if it is a pawob,on hand bag,claim o lost item tasks)

Ambulatory Care Representative

Jamaica Hospital Medical Center

Jamaica, NY

Apr 2016 to Aug 2017

Greets and interview outpatients in order to obtain demographics, financial and pertinent clinical information. Schedules and registers outpatients for all modalities. Obtain insurance, referrals, and ensures required paperwork is completed.

Verifies insurance for all Medicaid patients according to procedure. Collects co-pays, reconciles daily payment posting sheet and deposit to cashier in compliance with department policy.

Screening all insurances Medicare, Medicaid, BC/BS, running all the insurance prints and faxing the claim for approval.

Administrative Assistant

GA Limousine Services

Bronx, NY

Oct 2011 to Jan 2016

Coordinate international/domestic trade and hotel arrangements. Prepare and process travel and other miscellaneous expenses promptly and accurately. Coordinate arrangement for meetings, including scheduling, reserving trips and customers rides. Creating and maintaining client and contact list.

Review and screen emails, sorting and filing emails as needed. Provide phone coverage for all the customers request. Administrative Assistant

Exit Realty Millennium

Elmhurst, NY

Aug 2009 to Aug 2011

Assist Managers with the selling agents recruitment process. Maintained office up and running with all office supplies needed. Assisted realtors in the office with registration in the MLS system, setting up the employee iPads, providing realtors with their office id's as well as setting up their passwords for the office computer system. Prepared material for office training and seminars. Filed, typed and organized all listings and closings folders for office records. Organized office meetings and managers agenda.

Accounts Payable/Accounts Receivable

Council Travel Services

New York, NY

Jan 2000 to Mar 2002

Posted to general ledger any miscellaneous cash receipts, vendor checks. Prepared daily, weekly and monthly sales, agency and cash reports. Processed refunds, exchanges and other miscellaneous transactions in the back office system. Ensure bills were properly coded and expensed to appropriate departments and locations EDUCATION

Herbert Lehman College

B.S. Computing and Management

Bronx, NY 10458

Jan 1999 to Jun 2002

Bronx Community College

A.A.S., Business Management

Bronx, NY

Jan 1997 to May 1999

SOFTWARE/SYSTEM SKILLS

Introduction to MS Access, Sabre,Netracer, Bag Scanning, excel, Microsoft Word,Epic system

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