Customer Service Claims Specialist
Resume:
Helen D. Thomas
Avon, IN *****
EMPLOYMENT:
Protective Insurance Company 317-***-****
*/**/** ** **/31/24: TELEPHONE CLAIMS SPECIALIST
ICU adjuster to ECU adjuster. No-Fault Adjuster. Retired Adjuster II Workers Compensation adjuster. Investigating, evaluating and confirming or denying claims. Paying TTD benefits, monitoring medical treatment, settling claims. Litigation involvement. Excellent customer service and computer skills. State Auto Insurance Companies
5/19/09 to 9/20/13: TELEPHONE CLAIMS SPECIALIST
Investigated, evaluated and settled automobile claims including property damage and bodily injury. Excellent customer service and computer skills. Hartford Insurance Group
11/28/00 to 5/06/09: TELEPHONE CLAIMS SPECIALIST
Investigated, evaluated and settled automobile claims including property damage and bodily injury. Excellent customer service and computer skills. Responded to Arbitrations.
Gallagher Bassett Services, Inc.
5/30/00 to 11/23/00: TELEPHONE CLAIMS REPRESENTATIVE Provide claim service including investigating, evaluating and settling liability claims for Simon Malls. Secure required documentation and provide liability analysis.
Western Reserve Group
04/19/19 to 05/24/00: TELEPHONE CLAIMS REPRESENTATIVE Provide claims service including investigating, evaluating and settling Automobile, Workers Compensation and Property Damage claims. Secure required supporting documentation and provide required reports. Subrogation. Ohio Casualty Group
08/01/77 to 04/16/99: TELEPHONE CLAIMS REPRESENTATIVE LEAD CLAIMS SPECIALIST
CLAIMS CLERICAL SUPPORT
T.O.P.P. COORDINATOR (THE Ohio Payment Plan)
LIFE INSURANCE ASSISTANT
DICTAPHONE TRANSCRIBER
POLICY TYPIST
STAY HOME MOM
02/01/82 to 04/15/84: Stayed home with my two (2) small children and did babysitting for three (3) other children
EDUCATION: Graduate of North Central High School, Indianapolis, IN: June, 1977 INSURANCE EDUCATION: AIC designation, Oklahoma license REFERENCES: Available upon request
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