Customer Service Insurance Sales

W. Faye Bradford

St Louis MO 314-***-**** *************@*****.***

Objective

To obtain a satisfying position in sales, insurance, or customer service utilizing my vast experience in these areas.

Experience

Progressive Insurance April 2025 - Present

• Remote insurance sales agent

• Provided quotes for auto and homeowner insurance policies

• Handled incoming calls from prospective clients

• Quoted and sold policies for a full line of products, including autos, motorcycles, watercraft, motorhomes, and most types of homes and condominiums, plus renter’s insurance Allstate Insurance Agency July 2023 – December 2024

• Verified insurance coverage for Dave Sinclair Buick GMC Dealership customers

• Quoted auto and homeowner policies for customers in-person and by phone.

• Handled incoming service calls from existing customers Fox C-6 School District - School Years 2022-2025

• Part-Time Substitute Teacher

• Taught at various schools throughout the district

• Specialized in preschool grades and special needs children Life & Health Insurance Sales - 2017-2022

• Aflac - Outside Benefits Consultant, called on businesses to present employee supplemental insurance benefits

• Western & Southern Life – Obtained FINA Series 6 and 63 licenses to discuss life insurance and financial goals with clients.

• Kemper Life Insurance – Serviced about 300 existing customers and prospected for new customers. Wrote new policies, collected premiums, made beneficiary changes, applied for policy loans, etc.

Education & Skills

• Saint Louis University, 1999 BS in Communications (Summa Cum Laude)

• P & C Insurance Licenses in most states, MO Life & Health Insurance License

• Microsoft Office, Sales, Customer Service, Communications, Problem Solving

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