Voice Process Customer Service
Resume:
ARUNA DEVI B
*** *, ********* *****, ************ Veethi, Kalugumalai – 628 552
+91-978**-***** ***********@*****.***
Professional Summary
Dynamic and detail-oriented professional with experience in voice process operations and technical production. Skilled in customer interaction, process execution, and team collaboration. Adept at learning quickly, adapting to new environments, and delivering results with commitment and precision.
Core Competencies
• Customer Service & Voice Process
• Team Collaboration & Leadership
• MS Office & Tally ERP
• Programming in C
• Problem Solving & Quick Learning
• Positive Attitude & Work Commitment
Professional Experience
Securehands IMF Pvt Ltd – Senior Voice Process Executive Jan 2025 – Present
• Managing customer interactions with professionalism and efficiency
• Training and mentoring new team members
• Ensuring adherence to quality and compliance standards Ray Prime Wealth IMF Pvt Ltd – Voice Process Executive Mar 2024 – Jan 2025
• Handled inbound and outbound calls for financial services
• Maintained high customer satisfaction scores
• Resolved client queries within set timelines
Foxconn Hon Hai Technology India Mega Development Pvt Ltd – Line Technician 2018 – 2022
• Operated and maintained production line machinery
• Ensured product quality through regular checks
• Followed safety protocols and production targets Education
Qualification Institution Board/University Year
%
Marks
B.Sc Alagappa University
Alagappa
University
2025 81%
HSC
St. Louisa Girls Hr. Sec. School,
Kalugumalai
State Board 2017 86.6%
SSLC Private School, Kalugumalai State Board 2015 55% Technical Skills
• MS Office Suite
• Tally ERP
• Programming in C
Languages
• English
• Tamil
Personal Details
• Father’s Name: M. Balasubramanian
• Date of Birth: 01 Oct 2000
• Religion: Hindu
• Marital Status: Unmarried
Decleration
I hereby declare that the above information are true and correct to the best of my knowledge and belief.
ARUNADEVI B
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