Customer Service Office Administrator
Resume:
Shonda Keck
**** *******, *******, *****, ***** 972-***-**** **********@*****.***
Objective:
Objective: Seeking a challenging yet rewarding role where I can leverage my years of excellent customer service experience providing fast, accurate, and empathetic support to a wide range of customers
Interpersonal & Advanced Skills
Training & Development Processes
Excellent communication with Customers/Team Members
Time Management Proficiency
Managing Tasks Timely and Efficiently
English
Research Skills
Fraud Prevention & Protection Advanced Skills
Core Competencies
Excellent work ethic
Excellent Communication with Co-Workers and Superiors
Office Administrator
Impeccable Phone Etiquette
Medical Terminology
Hospital Experience
Excellent Mathematical Skills
Advanced Computer Skills
Team Player
Communication Skills
Implementation Processes of Structure
Implementation Processes of Standards & Rules
Retail Experience
Extensive Call Center Experience
Excellent Clerical Experience
Excellent People Skills
Excellent Work Ethic
Excellent Communication with C0-Workers & Superiors
Banking/Office Skills
Excellent Customer Service Data Entry
Bank Account Management Collection Processes Personnel Management Excellent people skills Excellent Organization Skills Sales/Sales Calls
Xero
All Aspects of Banking
Financial Servies
Cash Handling
Excellent Typing Skills
Managing Multiple Phone Lines Phone lines
General Accounting Skills/Processes Preparing Letters
Filing Calculator
Appointment Setting
Accounts Payable/Accounts Receivable
Debit/Credits Experience
Cash Register
Monthly/Weekly Reports
Numerous Manufacturing Certifications
10 Key Calculator Skills
Professional Experience
Microsoft Windows Mac OS
MS Word MS Excel
Excellent Interpersonal Skills Excellent Written and Oral Skills Business Relations
Various Computer Systems
Monthly/Weekly Reports
Inventory
All Aspects of Administration Office processes
Phone Banker II
Wells Fargo, Lubbock, TX, August 2022 to Present
Independent Sales Consultant
Scentsy, Lubbock, TX, March 2022 to Present
Independent Beauty Consultant
Mary Kay cosmetics-Lubbock, TX, January 2019 to Present
Retention Specialist
AT&T-Lubbock, TX, July 2021 to March 2022
Phone Banker
Wells Fargo-Lubbock, TX, June 2017 to March 2021
EDUCATION
South Plains College - Levelland, TX, Business, January 2013 to May 2013
Levelland High School - Levelland, TX, High School Diploma, August 1986 to May 1989
References
Dr. Michelle Gillespie 434-***-****
Jackie Balch
Andra Minor
Contact this candidate