Technical Support United States

NEELIE HUNT

**********@*****.*** 810-***-**** Swartz Creek, MI 48473

Summary

Hardworking Satellite Communications Technician ready for a new position where in-depth knowledge of various communication technology platforms can be properly utilized. A 4-year background performing Satellite Communications and Equipment installations and upgrades for United States Marine Corps Operations. Contributed to operating multiple different transport systems at a signal time. Hard working and very flexible with the ability to adapt to any situation that could arise. Cheerful and efficient with an exceptional eye and ear for detail.

Skills

Team Collaboration

Electrical Equipment Maintenance

Technical Operations Safety

Equipment and Systems Maintenance

Technical Support

Field Installation

Supervisor Communication

Product Demonstrations

Timely Project Completion

Technical Troubleshooting

Troubleshooting and Repair

Technology Troubleshooting

Equipment Maintenance

Experience

United States Marine Corps Okinawa, Japan

Satellite Communications System Operator

11/2020 - 10/2023

Monitored satellite communications systems for anomalies and malfunctions.

Configured, tested, and maintained communication systems components to ensure proper performance.

Assisted in the installation of new satellite communication systems.

Maintained databases of satellite transmission records and logs.

Performed system maintenance operations such as patching, security updates, firmware upgrades.

Coordinated with other personnel to troubleshoot network issues.

Provided technical support for users experiencing problems with their satellite communications systems.

Developed strategies for improving overall system performance and reliability.

Managed software applications used to control and monitor satellite transmissions.

Calibrated antennae on a regular basis to ensure optimal signal reception and transmission quality.

Resolved conflicts between different users competing for limited resources within a single satellite network.

Documented all changes made to the configuration of a particular system's components.

Trained end-users on how to properly operate their respective equipment.

Performed regular tests on systems to keep components functional.

Worked overtime to respond to emergencies and fix unsafe conditions.

Education and Training

University of Maryland Global Campus Adelphi, MD

Some College (No Degree)

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