Customer Service Crew Member

Location:

Posted:

September 23, 2025

Brooklyn Williams

Crew member

PROFESSIONAL SUMMARY

Energetic and driven Kinesiology major with a passion for leadership, mentorship, and personal development.

Known for outstanding communication skills, a strong work ethic, and the ability to inspire others. Currently

expanding skills in real estate and project development to pursue entrepreneurial ventures in property

investment. Seeking growth-focused roles that allow uplifting individuals and communities while sharpening

professional toolkit. Executed food preparation and order fulfillment with precision, ensuring adherence to

company standards and enhancing customer satisfaction in fast-paced environments. Trained new team members

on service excellence and food safety protocols, fostering a culture of professionalism and operational

consistency. Managed high-volume package handling and logistics while maintaining strict safety compliance and

physical endurance during peak shifts. Efficiently executed food preparation and customer service in fast-paced

environments, trained team members on safety and service standards, optimized package handling logistics, and

fostered teamwork and resilience through youth athletic coaching.

PROFESSIONAL EXPERIENCE

CREW MEMBER Aug 2020 — Sep 2021

Golden Chick Garland, TX

+ Performed food prep and kitchen tasks with efficiency and attention to detail

+ Operated drive-thru with professionalism and a focus on customer satisfaction

+ Adapted quickly to fast-paced, team-oriented environment

CREW MEMBER Sep 2021 — Jan 2023

Arby's Garland, TX

+ Delivered friendly service and prompt order processing at front counter and drive-thru

+ Packaged meals to company standards and ensured clean, safe workstations

+ Trained new employees on proper service and food safety procedures

PACKAGE HANDLER Mar 2023 — Aug 2025

FedEx Mesquite, TX

+ Loaded and organized packages efficiently to optimize delivery routes

* Maintained physical endurance and safety compliance in high-volume shifts

ASSISTANT BASKETBALL COACH May 2023 — Jul 2023

Recreation Center Atlanta, GA

+ Supported coaching duties, managed gear, and mentored young athletes

+ Promoted teamwork, confidence, and resilience among youth players

SHIFT LEAD Jan 2023 — Aug 2025

Arbys Garland

SKILLS & STRENGTHS

Leadership & Mentorship, Conflict Resolution & Team Collaboration, Public Speaking & Customer Service,

Google Docs, Microsoft Word, Social Media Tools, Self-starter with entrepreneurial mindset,

Event Planning & Coordination, Teamwork, Time management, Leadership, Multitasking, Customer service,

Problem-solving, Communication, Organizational skills.