Customer Service Experience

Summary

A thorough, reliable, disciplined, and outgoing worker with customer service experience looking to successfully improve with and complete the assigned tasks. Open to seeking and taking challenges head on with a smile and shows proper compliance. Dedicated to sticking to the company's policies to insure a clean, surgical and easy process. Experience

Apprentice Carpenter

Performance Contracting Inc. • Las Vegas, NV

06/2025 - Present

Worked under guidance of experienced professionals to learn trade best practices and techniques. Demonstrated eagerness to learn by asking questions and seeking clarification when necessary. Enhanced practical skills by assisting experienced professionals in various tasks. Adhered to company policies, procedures, and safety guidelines during daily work activities. Used to heavy lifting

Learned proper and safe use and maintenance of power tools, hand tools and safety equipment. Learning the importance of caution around the job site. Exhibited strong work ethic by consistently arriving on time, completing tasks diligently. Maintains proper cleanliness at the start to the end of the day. Kitchen Worker

Resorts World Las Vegas • Las Vegas, NV

08/2024 - 08/2025

Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.

Prepared areas for events via bringing supplies to all over casino areas in quick pace. Maintained composure and work quality while under stress. Maintained high personal grooming standards and uniform presentation. Maintained proper teamwork with coworkers when completing tasks. Sanitized and polished dining ware and kitchen equipment according to health code standards. Assisted in training new kitchen staff members, ensuring they were familiar with equipment usage and safety procedures.

Maintained clean, trash-free workspaces to maximize productivity and safety. Trained in knowing chemicals and their different uses for cleaning and storing. Pushed, pulled and transported large loads and objects. Maintained proper planning and communication with supervisors to complete task. Cashier

Del Taco • Las Vegas, NV

06/2023 - 07/2024

Processed cash register transactions on POS and provided correct change. Maintained high customer satisfaction levels by going extra mile to personalize service. Accepted checks, debit and credit cards, and gift certificates in line with company policy. Balanced cash drawers at shift beginning and end.

Resolved conflicts with customers and looked for opportunities to improve satisfaction. Maintained knowledge of current products and proper pricing. Used time management skills to properly complete checklist of responsibilities before the end of a shift. Xavier Merino

******.**********@*****.*** / 702-***-**** / Las Vegas, NV Used multitasking skills to make proper use of time when taking or not taking orders. Maintained patience while tending to customers

Maintaining clean and sanitized kitchen, drive through and dinning room. Providing cleanliness throughout various different kitchen equipment; performing different techniques to ensure the utmost grease and grime removal.

Efficiency in trash and recycling removal throughout the kitchen. Constant mopping of washing and sanitizing kitchen floor surface. Skills

CERTIFIED HAAS BASIC MILL OPERATOR, CERTIFIED HAAS BASIC LATHE OPERATOR, CERTIFIED MEWP OPERATOR, COMMUNICATES IN ENGLISH & SPANISH, REAL TIME SPANISH TRANSLATOR, CUSTOMER ASSISTANCE Education

Central Technical Training Academy • Las Vegas Nevada 05/2024

High School Diploma

Certified HAAS Basic Mill and Lathe Operator

Received Nevada Seal of Biliteracy for English and Spanish Received Osha 10-hour Construction Safety and Health Card

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