Renee Young
Contact
********@*******.***
Experience
March 2025 – Present
Over-The-Phone Interpreter (OPI) • TransPerfect Connect
Provide professional consecutive over-the-phone interpretation between Mandarin <> English.
Facilitate clear, accurate, and impartial communication across various industries.
Adhere to industry standards, confidentiality protocols, and ethical interpreting practices.
Maintain professionalism in all interactions with clients and limited-English proficient (LEP) individuals.
Feb 2015 – March 2025
Photographer • TSE Gallery Photography • www.tsegallery.com
Market and advertise services to attract clients.
Capture subjects in commercial-quality photographs.
Use photo enhancing software.
Jan 2013 – May 2022
Freelance Translator • GM Voices
Translate voice prompts from English to Mandarin and Cantonese for automated phone system technology.
Use translation memory software to verify the consistency of translation within documents and improve efficiency.
Transcribe accurate written versions of audio recordings, reviewing and identifying any inconsistencies.
Jan 2010 – Feb 2015
Account Support Representative • GM Voices
Serve as the lead point of contact for all account management matters.
Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
Respond promptly to customer queries and complaints to find solutions and defuse tension.
Assisting engineers to ensure voice prompts accuracy. May 2007 – Jan 2010
Executive Assistant • ASK Asia Imports
Using various software, including word processing, spreadsheets, databases, and presentation software.
Researching and conducting data to prepare documents for review and presentation by committees and executives.
Reading and analyzing incoming memos, submissions, and distributing them as needed.
Software Skills
Adobe Photoshop
Adobe Lightroom
MS Office
Education
Bachelor of Information Technology
Major in IT Management & Marketing
University of Southern Queensland, Australia