Business Analyst Senior

Shweta P Mishra

**********@*****.*** • +1-804-***-****

SUMMARY

Highly accomplished Business Analyst with 6+ years of experience driving strategic solutions through data-driven insights and process optimization. Skilled in Agile methodologies, project management, stakeholder collaboration, and leveraging machine learning for business value. Proven track record of delivering cost savings and exceeding client expectations.

EXPERIENCE

Data Concepts, Project Analyst

Nov 2024 - Apr 2025

As Senior Business Analyst, I spearheaded a transformative finance automation project that revolutionized invoice processing operations. The initiative leveraged artificial intelligence and cloud technologies to create an intelligent document processing system.

• Leading end-to-end implementation of an AI-powered invoice automation system, achieving 70% faster processing time and a 95% reduction in manual errors.

• Spearheaded business requirements gathering.

• Developed detailed process maps across 8 MSP partnerships.

• Orchestrated the implementation of an Azure-based technology stack.

• Provided critical second and third-level support.

• Designed and implemented real-time monitoring dashboards.

WebCoir, Freelance Business Analyst / IT Project Consultant

Jul 2022 - Oct 2024

• Partnered with a growing IT company to support internal digital transformation initiatives.

• Collaborated cross-functionally with developers and stakeholders.

• Conducted workflow analysis and gap assessments.

• Assisted in the design and execution of user acceptance testing (UAT).

• Applied agile methodologies.

• Leveraged cloud-based tools and data visualization platforms.

• Strengthened technical and analytical capabilities.

Aspen (Capstone Project), Business Analyst

Jan 2021 - Jun 2021

• Spearheaded a project exploring machine learning (image classification) for food spoilage detection.

• Gathered requirements, developed test plans, and managed project delivery using Agile principles.

Professional Development & Career Transition

July 2016 - Dec 2020

• Supported SAPFICO team in month-end and year-end closing activities.

• Pursued advanced studies and professional development.

• Completed intensive training in business analysis methodologies.

• Engaged in continuous learning.

• Supported family responsibilities while maintaining professional growth.

ICMR, Business Analyst

Nov 2010 - Jun 2016

• Managed research evaluation and requirement gathering for healthcare settings.

• Implemented process improvement initiatives.

• Provided second and third-level support for clinical data systems.

• Identified and tracked system issues using HP Quality Center.

• Reviewed test plans, conducted UAT, and provided training.

• Created interactive dashboards using Tableau.

Key Achievements:

• Spearheaded a machine learning-based application for detecting food spoilage.

• Managed 20+ team members.

• Identified antibiotic sensitivity for drug resistance.

• Achieved 30% reduction in waste and $500K savings.

• Increased efficiency by 25% and saved 100+ hours/month.

EDUCATION

Aspen University — Master, Information Technology (2021)

IMS, Banaras Hindu University — Ph.D., Biotechnology (2015)

IIT Delhi — Bioinformatics, Designed experiments and developed predictive models for drug discovery.

SKILLS

Relational Databases (SQL) • System Development Lifecycle (SDLC) Methodologies • Project Management (Agile & Waterfall) • Data Analysis (Python/R) • Machine Learning • BI Tools (Tableau, Power BI) • UI/UX Design • Cloud Technologies (AWS/Azure/GCP - Familiarity) • Wireframing • Power Apps Development

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